Jo Causon
Jo Causon
CEO, Institute of Customer ServiceJo Causon is the CEO of the Institute of Customer Service. Prior to his current role, he was the director marketing and corporate affairs at Chartered Management Institute.
News mentions
Kent Fire and Rescue Service (KFRS) has been awarded ServiceMark accreditation by the Institute of Customer Service (ICS), following record feedback from customers and colleagues. It’s the firs...
Fire protection Experts
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