Artificial Intelligence - News

 Verint®, The Customer Engagement Company™ announced its November online events featuring trends in AI and digital-first engagement, personalization, and social messaging. AI at Your Service: How Contact Centers Can Make the Most of AI in a Digital-First World Nov. 2, 1 p.m. ET Artificial intelligence (AI) is playing an increasingly important role in customer engagement enhancing the effectiveness of many customer service and contact center solutions, including intelligent virt...

MSA Safety Incorporated (MSA Safety), the globally renowned company in the development, manufacture and supply of sophisticated safety solutions that protect people and facility infrastructures, is exhibiting at the ADIPEC 2021 event, which is taking place from November 15 to November 18, 2021, in Abu Dhabi, United Arab Emirates (UAE). Hosted by the Abu Dhabi National Oil Company (ADNOC), ADIPEC is the world’s most influential meeting place where oil, gas, and energy companies and profess...

Cambridgeshire Fire and Rescue Service (CFRS) has launched a new partnership with Anglian Water. The partnership will help the Service reach out to those most vulnerable in the community and support them with fire safety advice, as well as other areas to help keep them safe and continue to enjoy independence. From November 2021, both organizations will share in a secure and responsible way, selected data to ensure both can support the safety and wellbeing of the most vulnerable reside...

While most U.S. emergency communications centers (ECCs) use a CAD system to dispatch 911 calls and facilitate records management, few CAD system components are uniform across vendors. This can create problems transferring emergency calls and associated data, such as caller location information. It can also create problems with the transfer of call information to first responders in the field via public safety broadband networks. These transfer functions are important capabilities for enhancing...

Halloween is just around the corner. Kids and adults alike are busy carving pumpkins, decorating their houses and preparing to wear their scariest outfits, on the spookiest night of the year. But, putting the trick or treating and fun aside, October 31 can also be one of the riskiest times of the year, particularly for burglary, criminal damage and violent crime. Spike in crimes during Halloween In recent years, major newspapers in London, Surrey, West Yorkshire, Greater Manchester, Devon, Ca...

The Community Safety Team at Mid and West Wales Fire and Rescue Service are urging those with fuel burning appliances, fires, and stoves in the community to install working Carbon Monoxide (CO) detectors, following a lucky escape by a Milford Haven resident, after a Safe & Well Visit by the Fire and Rescue Service. Earlier in October 2021, On-Call Firefighters at the Mid and West Wales Fire and Rescue Service, Neil Phillips and Huw Davies, who are currently assisting the Community Safety Te...

West Yorkshire Fire and Rescue Service announced that the fire service has issued three top safety tricks, in order to help prevent unnecessary Halloween hazards during the festive period. Working with West Yorkshire Police and other partners, the West Yorkshire Fire and Rescue Service is campaigning for people to be mindful about keeping themselves and others safe, in the build up to Halloween, Sunday, October 31, 2021. Safety tips to prevent Halloween hazards The West Yorkshire Fire and Res...

Verint®, The Customer Engagement Company™ announced that Verint has been named a leader in the IDC MarketScape: Worldwide General Purpose Conversational AI Platforms 2021 Vendor Assessment Report.  After a thorough evaluation of vendor strategies and capabilities, IDC positioned Verint in the Leaders category for delivering robust conversational artificial intelligence (AI) solutions. IDC MarketScape assessment The IDC MarketScape assesses the products, services, and compe...

The IFSS Coalition has unveiled its new guidance document to address differing or non-existent fire safety requirements in countries across the world. A global coalition of over 80 fire safety leadership organizations on Monday, 11 October, 2023, launched a new Global Plan for a Decade of Action for Fire Safety 2022-2032, to ensure an internationally consistent approach to the safety and management of buildings, infrastructure and more with the aim of saving lives by reducing risk and preventin...

Mid and West Wales Fire and Rescue Service is supporting the National Fire Chiefs Council’s (NFCC) Student Fire Safety Week campaign. Running from October 25 to October 31, 2021, the campaign raises awareness on the risk of fire to students starting out on their journey into university life. Sion Slaymaker, the Head of Business Fire Safety for Mid and West Wales Fire and Rescue Service said, “For many young adults, this is the time of year when they start a new chapter in their live...

National Housing Federation research shows that one in ten new affordable homes to rent or buy in England can no longer be built because of the costs of fixing fire safety defects.   The NHF surveyed 106 housing associations, with 61 reporting that they have discovered dangerous materials on their buildings since the Grenfell Tower fire in 2017. This is despite those buildings having been signed off as meeting building requirements at the time they were built. Author's quote The NHF est...

Emergency vehicle manufacturer - Marion Body Works is making HAAS Alert’s Safety Cloud® a standard safety solution on new apparatus, the company announced recently. The collaboration will equip newly manufactured Marion Body Works apparatus with the Safety Cloud Responder-to-Vehicle (R2V™) service, enabling fire crews to automatically deliver digital alerts to nearby drivers up to 30 seconds in advance and reduce the risk of collision by up to 90%. Safety Cloud - industry stand...

Halloween is a peak time of the year for spooky celebrations and activities, but it also presents some truly scary fire safety hazards. As the holiday nears, the National Fire Protection Association (NFPA) is encouraging everyone to take simple precautions that can help ensure the holiday remains festively fun. “It is exciting to be able to trick or treat, wear costumes and celebrate Halloween, particularly after last year, when most events and activities were canceled due to th...

In the latest episode of Assembly Point, FPA Director of Operations - Howard Passey talks to Lewis Ramsey, Caretaker Manager at BAFE to examine the key issues and areas to consider when looking at fire risk management in buildings that are occupied by vulnerable persons. Howard and Lewis also explore the criticality of active and passive fire systems being suitable for the purpose, installed correctly, and that their subsequent maintenance and testing is undertaken by an accredited third party....

The Brigade currently has just 24 fire safety advisers and nearly 200 Inspecting Officers, but with the pressure to inspect high-rise buildings, it must increase its workforce. The Brigade will use part of the £9.4 million it received from the Home Office to improve its fire protection activities. It has already used some of this funding to create a Building Risk Review team to review the 8,000 high-rise residential blocks in London. This work is due to be completed by December this year....

One alarming aspect of the opioid crisis is the frequency first responders encounter synthetic opioids such as fentanyl. Fentanyl and related compounds present a safety hazard for first responders — including emergency medical and law enforcement personnel at all levels — if they are not adequately prepared with proper protective equipment and reliable detection. In response, the Department of Homeland Security (DHS) Science and Technology Directorate (S&T) funded and provided s...

The event organizers for A+A Congress 2021 (A+A Dusseldorf 2021) have announced that this year’s trade fair, scheduled to take place in Dusseldorf, Germany (from October 26-29, 2021), will take place in-person. A+A Congress 2021 In typical circumstances, MSA Safety Incorporated is a regular attendee and exhibitor at the event, as A + A has proven to be one of the world’s foremost safety events. After careful consideration, however, MSA Safety Incorporated has decided not to exhibit...

In front of hun­dreds of indus­try lead­ers, the win­ners of the Con­struc­tion News Spe­cial­ists Awards were revealed at The Brew­ery, in Lon­don, United Kingdom, in Octo­ber 2021. Site secu­ri­ty spe­cial­ist, VPS Site Security Ltd. (VPS) tri­umphed dur­ing a rig­or­ous judg­ing process in front of an expert pan­el of judges, to win ‘Equip­ment Spe­cial­ist of the Ye...

Ceasefire UK (Ceasefire Industries UK), a renowned manufacturer of fire safety solutions believes that many businesses are wise to be seeking ‘green and clean’ products for firefighting and educating all potential users of them, ahead of an incident. Official findings from the UK Home Office’s online Incident Recording System (IRS) shows that the public used fire extinguishers in just seven per cent (4,828) of the 68,757 primary fires attended by the fire and rescue services,...

The goal of Crash Responder Safety Week (CRSW) is to reach out to every emergency responder, every driver, and every passenger to educate them on how to play their part in ensuring safe responses at roadway incidents. CRSW’s important Emergency responders (police, fire, medical, etc.) risk being killed or injured by passing vehicles when on the scene of a roadside emergency. 50 responders so far this year have been killed when struck by a vehicle while responding to a roadway incident, a...

The goal of Crash Responder Safety Week (CRSW) is to reach out to every emergency responder, every driver, and every passenger to educate them on how to play their part in ensuring safe responses at roadway incidents. Why is CRSW important? Emergency responders (police, fire, medical, etc.) risk being killed or injured by passing vehicles when on the scene of a roadside emergency. 50 responders so far this year have been killed when struck by a vehicle while responding to a road...

XCMG is exhibiting emergency and rescue solutions of four major categories, geological disasters, high-rise rescue, petrochemical fires, and flood disasters, at the China Fire 2021 fire safety event, which opened on October 12, 2021, in Beijing, China. China Fire 2021 Ranked in the world's top three exhibitions for fire protection and emergency rescue, the four-day trade show, China Fire 2021 is an international platform for industry-renowned products and advanced technologies. XCMG’s l...

Verint®, The Customer Engagement Company™ announced it was recognized in The 2021 CRM Industry Leader Awards by CRM Magazine in the Best Workforce Optimization (WFO) and Best Contact Center Analytics categories. CRM’s Annual Industry Leader Awards CRM’s Annual Industry Leader Awards are given to the top five vendors in 10 categories spanning sales, marketing, and customer service. CRM magazine asked its panel of judges, comprised of indu...

Oshkosh Corporation’s Fire & Emergency segment is displaying the new Oshkosh Striker ARFF vehicle at China Fire 2021. The new vehicle will be displayed at Oshkosh’s China Fire booth, located at site E1-04. In addition to the new Striker ARFF, the booth will feature the latest fire and emergency vehicles and technology. “Even amid the global COVID-19 pandemic, China’s strong economic growth has resulted in a heightened need for advanced fire protection and resources,...

The Environment Agency secured a restriction order against a recycling firm, after it failed to comply with fire regulations despite numerous warnings about storing hazardous waste at a site near local homes. Shee Recycling in the North East town of Birtley stored large oil drums containing hazardous waste, cutting equipment, batteries, and fuel canisters, all of which were major fire hazards. Environment Agency secures restriction order The site is close to other commercial properties, the e...

To mark World Mental Health Day, employees from Hardstaff Barriers are highlighting the importance of robust and proactive mental health policies in the workplace. The staff from Hardstaff Barriers, based in Kingston-on-Soar, Nottinghamshire, United Kingdom, has spoken out to coincide with the global mental health awareness campaign, which took place on October 10, 2021. Hardstaff Barriers believes it is essential for businesses – whatever their size – to create a positive mental he...

With the many complexities in implementing a state-of-the-art safety program, combined with the millions of workplace injuries that continue to occur every year, the value of technology that simplifies safety procedures and connects safety managers to their employees, who are working in hazardous environments, has never been more important. MSA Connected Work Platform That’s why MSA Safety Incorporated (MSA), a globally renowned company in worker safety technology and solutions, has intr...

In August 2021, Task Force Tips (TFT) introduced CrewProtect, to protect first responders while riding in their apparatus. It eliminates particulates, VOCs, and aerosols containing bacteria and viruses from the cab and body air. However, upon returning to the station, the crew can still be at risk of exposure to these threats and more. Improves air quality That’s why TFT has partnered with Purafil, part of the largest air filtration company in the world to integrate proven and patented...

Envirograf announced that it was great to finally return to exhibition events. Now that COVID-19 lockdown restrictions have been lifted, Envirograf was able to return to exhibiting products at numerous exhibitions taking place across the United Kingdom. UK Construction Week 2021 Envirograf was present at the UK Construction Week 2021 (UKCW 2021) exhibition Envirograf was present at the UK Construction Week 2021 (UKCW 2021) exhibition, which was held from October 5 - 7, 2021, in Birmingham, UK...

USFA highlights National Fire Academy (NFA) online learning opportunities for fire and building code officials.  Some of the courses offer International Association for Continuing Education and Training continuing education units (CEUs) for officials who need to maintain professional certification. Recommended online courses Alternative Water Supply Planning and Implementing Programs (Q0217) 0.6 CEUs: This course is designed to assist anyone with planning responsibility for alternative...