Mike Ward of the Association for Specialist Fire Protection (ASFP) interviews Neville White, the Business Development Director for Fire Protection on The Role of the Distributor in the Passive Fire Sector.
Important role of distributors
Encon Insulation is the first distributor to feature in ASFP’s Sparking Interest podcast. Speaking to ASFP Business Manager Mike Ward, Neville explains the important role of distributors in supply chain and the passive fire sector.
He emphasises the importance of early engagement and of building relationships with customers on specified products.
An integral conduit
Distributors are an integral conduit between manufacturers and contractors, and Neville confirms three core areas in the distributor’s role:
- The supply of products, delivered on time and in full
- The provision of complete project solutions
- The technical expertise, guidance and in-depth product knowledge
Grenfell tragedy
Neville emphasises working together as an industry to improve standards
Following the Grenfell tragedy and other fire disasters, Neville emphasises working together as an industry to improve standards and building safety. He draws particular attention to the third point above, and talks about Encon’s investment and commitment to upskilling, training and knowledge building, and encourages other distributors to do the same.
Encon’s dedicated fire protection teams are committed to ongoing learning and training so they can engage in meaningful conversations with customers, add value and continue to support customers with confidence.
As an industry we all have a role to play to ensure disasters like Grenfell don’t happen again.
