Fire, safety, and security systems are always in demand to safeguard properties from potential risks. However, the service providers require considerable effort to assign resources efficiently to ensure proper installation of devices on time, upgrading according to the current regulations, and frequently maintaining it for smooth working.
Fire Safety Field Service Software works as armor for field service businesses and helps them address these requirements efficiently. Before jumping to why enterprises need FSM software, let’s quickly run through the key challenges field service businesses face.
Common Challenges Field Service Businesses Face
- Sending inappropriate or untrained field service technicians to a site results in frequent visits and lowers the first-time fix rate of businesses.
- Unable to access tools and information to complete the job, not staying up-to-date with current regulations, and not having the right system to improve communication and data sharing.
- Sometimes, technicians are incompetent at sharing the record of work done, which leads to delays in payments, unsatisfied customers, and loss of revenue.
Why do Fire Protection Businesses Need Field Service Software?
In addition, the software offers robust features that streamline the key field-based processes
High-quality Field Service Management Software Security Systems are in demand by various field service businesses since they provide an outcome-centric digital solution to businesses.
In addition, the software offers robust features that streamline the key field-based processes such as scheduling and dispatching, third-party software integration, inspection and tasks checklist, digital signature, real-time reporting, photo capture, digital service contracts, invoicing, etc.
Achieving ROI
Furthermore, the fire safety field service management software is tailored to drive the productivity of field technicians by educating them to deliver premium services to customers.
As a result, fire protection field service software has been enabling fire security companies worldwide to achieve significant ROI.
Features of field service management software
If business is encountering the same challenges or more, it’s high time to get fire protection field service software.
To help users learn more about the software, below are some highlighted features of this professional field service management software:
Streamlines Workflows
Fire protection companies have several daily activities, such as installing and maintaining fire and safety equipment, fire risk assessments, fire safety training, and more. Fire protection field service software orchestrates such activities, including streamlining quotes, scheduling, and dispatching.
- Using FieldEquip’s quoting software, organizations can simplify the process by auto-generating a quote and can change the quote on price variation.
- As soon as the work order is confirmed, FieldEquip’s fire protection scheduling software finds a technician with relevant skills and certification through the skill repository.
- FieldEquip’s dispatcher then ensures that a technician is dispatched through the feasible route to a work site. The fire safety dispatch software also helps drive technicians’ productivity by guiding them with the best and shortest route.
Simplifies Invoicing & Billing Process
Businesses can’t survive without smooth and accurate cash flows. However, the best field service management suite like FieldEquip comes with invoicing and billing capabilities. Here’s how the software works.
- The software removes unnecessary workflows and provides a swirling view of field service and financial data via a shared platform.
- FieldEquip’s Invoicing and Billing Software facilitates field technicians to manage and keep a note of all project costs. It also eliminates delays caused in processing invoicing, as it digitally captures customers’ signatures of their services performed.
- Invoices are generated automatically based on pre-defined workflows of the process approval, resulting in an easy and faster exchange of work order invoices among customers.
Effectively Syncs with Inventory
Since the fire protection system involves inspection, installation, and maintenance of security systems, smoke alarms, fire extinguishers, sprinkler systems, alarm panels, etc., FieldEquip’s FSM software syncs smoothly with the inventory management system, so the resources are never over. Here are some other added capabilities to look for:
- FieldEquip’s Inventory Management System helps locate the exact position of the inventory, ultimately eliminating unnecessary service delays.
- The software notifies as soon as the stock reaches a certain threshold and automatically creates purchase orders.
- Stock transfer requests can be made right from the mobile app, which reduces excessive delays.
Personnel Timekeeping Speeds Up Work Execution
For fire protection companies, it’s vital to keep track of their technicians, i.e., where they are, how much time is spent on each work task every day, etc. Here’s when FieldEquip’s time-tracking feature comes to execution.
- FieldEquip’s time-tracking software for the fire extinguisher service business helps track the working hours of technicians each day.
- The software is an accurate timekeeper that lets field service managers check each technician’s time tracked per job and view their payroll and actual times.
- The software helps eliminate inefficient use of resources by technicians and excessive time traveled and assists in comparing hours against industry standards.
FieldEquip – A Software that Optimizes Business Performance
If users are finding ways to scale the fire, safety, and security systems business to new heights, place a demo request with FieldEquip. Users can easily incorporate this high-performing field service software into the ecosystem.
The software helps companies accelerate their existing efficiency, increase technicians’ productivity, make field service workflow end successfully in all aspects, and achieve the desired bottom line. So, what are users waiting for? Supercharge the fire safety field service business with award-winning and most trusted field software – FieldEquip.
