Pierce Manufacturing Inc., an Oshkosh Corporation company, announced the opening of a newly-expanded, cutting-edge training facility. The Pierce Training Center supports continued investments in production process efficiencies, technology advancements, product innovation, and quality control. Pierce’s new training center at 2602 American Drive in Appleton, Wisconsin reinforces Pierce’s continuous effort to provide the highest quality apparatus in the fire service industry.
On any given workday, a look inside the state-of-the-art Pierce Training Center facility reveals up to 25 students engaging in various curriculums. New team members are introduced to the Pierce culture of “people first,” and brought up to speed as they learn critical, on-the-job skills.
Additionally, tenured team members participate in sessions to strengthen their skills and become more efficient in their existing job, or to develop skills that will support career advancement.
Supporting team members
“Pierce has not been immune to the labor shortage many manufacturers across the United States have faced in recent years,” said Jim Johnson, president of Pierce Manufacturing.
Pierce’s training programs have evolved into a curriculum created and facilitated by product platform
“We know how important it is to support new and tenured team members in order to provide the best workplace experience and ultimately produce the highest quality apparatus. We’ve seen first-hand how beneficial a robust training program can be for our overall efficiency, employee acquisition, and retention rates.”
Training initiatives
Originally established nearly two decades ago, Pierce’s training programs have evolved into a curriculum created and facilitated by product platform and technology experts. In addition, company retirees dedicate time to pass important knowledge on to younger generations.
Pierce Manufacturing measures the success of its training initiatives with competency quizzes given at the beginning and end of each training course. While students are required to score at least 90-percent on evaluations, the ultimate assessment is the impact these efforts make on customer satisfaction.