Software news

Esri UK announces a new partnership with drone specialists heliguy™ to complete its end-to-end drone solution for the emergency services industry. The final piece in Esri UK’s strategy to offer all parts of the drone workflow, the partnership will provide customers with drone hardware, payloads, and pilot training from heliguy, combined with Esri’s drone flight planning, data capture, data processing, and GIS software. Desktop data processing Esri UK and heliguy will work on...

 Verint®, The Customer Engagement Company™ announced that it has named its Latin American Partner of the Year award winners across several categories, which were presented at the company’s Sales Kickoff event. leverage AI and analytics The annual recognition honors Verint partners for outstanding achievement. Each winner partnered closely with Verint to help their customers build enduring customer relationships by connecting work, data, and experiences across the ente...

Recently, BAFE published information discussing the roadmap for easing COVID-19 restrictions and that this should prompt reviews on fire safety.  Within this, BAFE reassured that fire safety service providers continue to operate as safely as possible following appropriate COVID-19 guidance to help clients meet their obligations. free rapid lateral flow tests The Construction Industry Council (CIC) has distributed important information that the Government is providing free rapid lateral f...

Emergency Reporting, a provider of Fire & EMS records management software headquartered in Bellingham, Wash., announces the launch of its podcast, “Fired Up and Plugged in,” available on Apple Podcasts, Spotify, and Google Podcasts. The new podcast is intended for current and emerging leaders in fire and emergency services. Insights offered during podcasts The podcast’s producer, Tom Louis, Enterprise Training Manager & Subject Matter Expert at Emergenc...

Airbus has launched ‘Advanced Superconducting and Cryogenic Experimental powertraiN Demonstrator’ (ASCEND), in order to explore the impact of superconducting materials and cryogenic temperatures on the performance of an aircraft’s electrical propulsion systems. The introduction of superconducting materials can lower electrical resistance, meaning that electrical current can supply power without energy loss. When coupled with liquid hydrogen at cryogenic temperatures (-253 degr...

Verint®, The Customer Engagement Company™ announced its achievement of perfect scores in multiple customer satisfaction categories in DMG Consulting LLC’s new 2021/2022 Workforce Management (WFM) Product and Market Report including a perfect 5.0 out of 5.0 in the “Overall Vendor Satisfaction” category for the third consecutive year. perfect marks in overall vendor satisfaction Verint also led or tied for the highest customer satisfaction scores in five product capab...

Emergency Reporting, the pioneer in cloud-based reporting and records management software (RMS) for fire, EMS, and other emergency response agencies, has acquired Medusa Medical Technologies. Medusa Medical Technologies provides electronic patient care solutions to emergency response and EMS agencies around the world. The company operates from its headquarters in Halifax, Nova Scotia, Canada, with an additional office in the United Kingdom. Empowering first responders Medusa Medical Technolog...

Vimpex's Hydrosense Water Leak Detection System has been installed in Dublin Airport’s new Visual Control Tower (VCT) to protect the new state of the art facility from water ingress, which could seriously damage electrical, communication and computer networks. Visual Control Tower (VCT) The 87-meters high tower is Ireland’s tallest occupied structure and a commanding new addition to the city’s skyline. It comprises three separate but integrated building elements, the control...

As hospitals battle through the second major wave of the COVID-19 virus, concerns have been raised around the NHS’ on-going maintenance backlog and the impact on safety and infrastructure. In January 2021, figures suggested that the total backlog was the equivalent of the annual running cost of the entire NHS estate, which was around £9.7 billion in 2019/20. fire safety standards compliance Emergency hospital evacuations are inherently more complicated when compared to other publi...

South Korea’s renowned visual recognition AI firm, Alchera Inc., announced that has been formally selected by California’s Sonoma County to provide early warning alerts of pending wildfire events. Alchera will offer consulting services to develop and deliver products, utilizing state-of-the-art fire detection technologies based on machine learning with Artificial Intelligence (AI). The firm’s visual anomaly detection solution can detect the start of a wildfire from a simple vi...

Detector testers training webinars remain as popular as ever, as a result, it is pleased to announce new dates for April and May. Led by the technical support specialist, Paul Gatens, the sessions are CPD certified and cover a broad range of topics linked to compliant testing and maintenance of fire detectors. Split into six areas, the webinar covers: Competency & Responsibility Standards & Best Practice False Alarms Test & Maintenance Tools Detector Removal & Cleaning W...

The following announcement was made by the Department of Business, Energy and Industrial Strategy at 17.00 on Saturday 27th March 2021: "The Secretary of State for Business, Energy, and Industrial Strategy has decided that the Green Home Grant Voucher scheme will cease taking new applications from 5 pm on 31st March. We will refocus efforts and funding on an alternative approach to maximize the delivery of home retrofits and benefits to consumers and businesses." Green Homes Grant voucher...

UKAS would like to draw customers' and stakeholders’ attention to the Office for Product Safety and Standards (OPSS) Call for Evidence on the UK Product Safety Framework which was published on 11 March. The Call for Evidence forms part of OPSS’ Review of the UK’s Product Safety framework. product safety framework Specifically, the Review wants to ensure that the product safety framework can adapt to new technologies and business models, and offer the opportunity to regulate...

On this occasion, the end-user and client is one of the largest and popular retail hypermarket chains in the world, who are locally present in the GCC, Middle East, and Asian Territories. They own and operate over 250 hypermarkets in 15 countries across the region with future desires and plans to extend into another 38 countries in the Middle East, Central Asia, Africa, and Russia. For this foremost multinational retailer with high-value investments, the management company required a comprehens...

Despite the challenges of 2020, business leaders' confidence in the resilience of their organizations has risen, according to BSI’s fourth annual Organizational Resilience Index report, which surveyed 500 senior leaders across the globe. Report Findings The index found that leaders remain cautiously optimistic, with more than half (57%) of businesses in the UK, US, and India expecting their financial performance to improve in 2021. The concept of Organizational Resilience refers to an o...

Globally renowned life-safety systems manufacturer, C-TEC, is heading up a live London Build Online panel discussion. Managing Home fire risks Featuring a host of top industry experts, innovators, and influencers, ‘Raising the grade: the evolution of fire protection in residential dwellings - how new fire detection and alarm system technology can better protect people and property’ webinar will take place on Thursday, 18th March 2021, at 1.30 pm and focus on the following key topic...

Verint®, The Customer Engagement Company™, announced that its Customer Engagement Cloud Platform™ has been recognized as a leader by multiple industry sources that honor excellence in a range of categories from customer engagement cloud, workforce optimization, and knowledge management to voice self-service and text analytics. The honors are: 1) 2021 Stevie Awards for Sales and Customer Service: Stevie Awards for Sales and Customer Service are considered top honors for customer...

Emergency Reporting, the provider of Fire & EMS records management software headquartered in Bellingham, Washington, launches a new website for its Rover notification and alerting app. Rover, acquired by Emergency Reporting in 2020, is a cloud-based notification and response platform that provides critical two-way communication between dispatchers and first responders. When an incident occurs, Rover’s CAD-to-mobile technology instantly relays the call to responders’ mobile devic...

A service-level agreement (SLA) is the key to understanding and meeting client expectations. However, managing multiple different service levels across clients can become challenging. Improving this process can help ease stress within the business while boosting the customer experience. Here is the expert guide to streamlining SLA management. Creating Service-Level Agreements  Naturally, the first step in streamlining the service-level agreement management is to improve the SLA creation...

A milestone has been reached in the project to build a new community fire station in Theale, United Kingdom. At the beginning of February 2021, construction work on Theale Community Fire Station was completed, at the highest point of the building, when the last beam was placed on the roof. This milestone is usually marked with a ‘Topping Out’ ceremony, which is a long-standing tradition that signifies the successful completion of the structural phase of a project. Theale Community...

2020 saw many unprecedented situations, one of which was an escalation of remote work. After COVID-19 was declared a pandemic, an estimated 88% of organizations encouraged or mandated working from home.  According to a recent Gartner survey, 82% of company executives plan to keep remote work options in place after the pandemic, while larger businesses like Facebook are spearheading a movement towards permanent remote status.  communication and operations visibility In the field serv...

ImageTrend, Inc. announces the release of the first annual Collaborate Report: EMS Incidents During a Modern Day Pandemic. ImageTrend Collaborate™ is a research and analysis program developed by ImageTrend that is dedicated to the enhancement of healthcare and public safety industries. Collaborate provides insights and a higher-level awareness through industry-leading research. Emergency Medical Services incidents This report spans themes including COVID-19, traffic-related, behavioral...

Application Solutions (Safety and Security) Ltd (ASL) achieved ISO 9001 certification way back in 1995. As part of ASL’s Quality Management System, the organization is proud to announce that they have now attained ISO 14001:2015 certification. ISO 14001 and ISO 9001 accredited  Being both ISO 14001 and ISO 9001 accredited sends a clear message that ASL operates responsibly and that the company is continually looking to improve the quality of its service. Those interested to know mor...

The ISEE & CEFE Powered by INTERSCHUTZ, co-hosted by Beijing Safever Science & Technology Innovation Center, China National Machinery Industry International Co., Ltd. (SINOMACHINT), and Hannover Milano Fairs Shanghai Ltd. will be held at Shanghai World Expo Exhibition & Convention Center on December 8 – 10, 2021. The exhibition area is expected to be 30,000 square meters, with an estimated 400 exhibitors and 20,000 trade visits. ISEE & CEFE Powered by INTERSCHUTZ This exp...

This article is based on the virtual panel discussion held under the umbrella of London Build Online on 25 November 2020. The panel members were: Philip Trueman BA Hons, Dip Arch, ARB, RIBA: Director, Hester Architects – he is overseeing all aspects of drawing production, with a particular focus on the fire-stopping strategy. Keith Patrick: Head of Quality Development and Supply Chain Management, Graham Construction – taking his 12 years of experience as a Pr...

Hush ActiV, C-TEC’s innovative new BS 5839-6 domestic fire alarm system, is providing first-class fire protection at a luxury apartment block in Bolton, United Kingdom. Set in stunning landscaped gardens in Horwich, a small town on the edge of the West Pennine Moors, Swallowfields is a collection of 28 contemporary new-build apartments featuring spacious living spaces and high-specification fittings. Hush ActiV smoke detectors Each dwelling has been equipped with Hush ActiV smoke detect...

Verint®, the Customer Engagement Company™ announced that multiple industry research evaluations have named its Intelligent Virtual Assistant (IVA) solution a market leader. Opus Research named Verint a leader for perfect Features and Technology, and Integration and Scalability criteria scores in its 2021 Decision Makers’ Guide to Enterprise Intelligent Assistants report. Kisaco Research placed Verint at the top of its 2021 Kisaco Leadership Chart on Intelligent Vi...

Since its formation in 2003, Welcome Gate has built an excellent reputation for its vendor-independent solutions and security systems integration services. In 2019, the Board identified the need to expand and develop the company’s engineering function to support the next phase of rapid growth. Zitko has worked with Welcome Gate on a variety of resourcing assignments and was appointed on a retained basis to resource a new key senior management role: Head of Operations. Profiling the...

Rave Mobile Safety (Rave), the critical communication and collaboration platform that customers count on when it matters the most has announced Morris County, in New Jersey and Blair County, in Pennsylvania, are among the latest counties to leverage the company’s Vaccine Distribution Solution to identify and communicate with vulnerable populations, deliver tailored guidance and logistical information, and conduct ongoing check-ins to ensure the success of vaccine rollout. Vaccine Distribu...

The founders of Statcomm Inc. are pleased to announce that they have hired a number of new employees and introduced a new software platform to help prepare for a busy 2021. Statcomm Inc. is a complete fire alarm and life safety company that's able to assist clients throughout the Greater Bay Area with tests and inspections required by the National Fire Protection Association (NFPA) and State of California. A new software platform to help engineers, estimators, and technicians in the field stay...