Software news

Kentec Electronics’ Taktis Fire Panels Secure Cyprus’s Landmark University Of Nicosia’s Student Residences

Award-winning Taktis fire panels, manufactured by Kentec Electronics Ltd., a globally renowned manufacturer of life-critical control systems, are protecting students and property at the University of Nicosia’s (UNIC) new state-of-the-art student residences, located in Cyprus. Integrated fire system The integrated fire system was installed by Kentec Installation Partner (KIP) Glosec Dragon Ltd. (GLOSEC), a Cyprus-based business that specializes in the design, installation and maintenance...

Verint Wins Artificial Intelligence Excellence Award In Customer Engagement

Verint®, The Customer Engagement Company™ announced it is among the winners of Business Intelligence Group’s Excellence in Artificial Intelligence Awards. Verint Intelligent Virtual Assistant (IVA) was recognized in the Natural Language Processing (NLP) product category. The Business Intelligence awards program recognizes organizations, products, and people who bring Artificial Intelligence (AI) to life and apply it to solve real problems. Intelligent Virtual Assistant Convers...

Checkmate Fire Congratulates Stephen Matthews For Passing The Association For Specialist Fire Protection Foundation Course

Dedicated to employee development, they’d like to say huge congratulations to Stephen Matthews for passing the Association for Specialist Fire Protection (ASFP) Foundation Course in Passive Fire Protection. Stephen is the first person to complete this course, using the half-day training entitlement available to all employees to support the investment in people. Employee engagement roadmap Rapidly following in his footsteps, all of the colleagues, across every business function (includin...

Annual Aerial Fire-Fighting Training With MAFFS For The Air National Guard And U.S. Forest Service In Southern California

In the dry heat of the high desert, the California and Nevada Air National Guard, the U.S. Forest Service, CAL FIRE, and multiple other fire-fighting agencies across the United States are performing their annual certification training for the aerial fire-fighting mission with MAFFS (Modular Airborne Fire Fighting System), from May 4 – May 7, 2021. The success of this training is built on the trusted partnerships between the fire-fighting agencies, having forged their tactical expertise su...

FireQual Announces That Learning And Development NOS Consultation Closes 21st May 2021

CLD Standards Council Scotland have been granted a contract from Skills Development Scotland to carry out a review of the Learning & Development National Occupational Standards (NOS) which were last reviewed in 2010. As these standards are applicable across the United Kingdom, the CLD Standards Council Scotland have been working with a range of national and local organizations from Scotland, England, Northern Ireland, and Wales during the revision process. Focus groups Focus groups were c...

GNC Leverages Verint Experience Management To Offer Exceptional Digital Customer Experience

Verint Systems (Verint), the globally renowned customer engagement company, announced that global wellness brand, GNC is leveraging Verint Experience Management, as an investment in its omni-channel strategy, in order to provide consumers with the ultimate shopping experience. Spike in health products demand With more than 3,000 locations in the U.S. and Canada, GNC prides itself on meeting the growing and fast-changing needs of its customers. The company experienced a spike in demand for heal...

National Cyber Security Centre (NCSC) Launch SME Newsletter

The National Cyber Security Centre (NCSC) has recently launched its Small Organisations Newsletter - SME Newsletter. The NCSC notes “SMEs cover a huge range of businesses and makeup 99% of all business in the UK." cyber-related issues The National Cyber Security Centre (NCSC) adds, "Often SMEs do not have the budget of large organizations to spend on cyber security. This Newsletter aims to break down cyber-related issues into bitesize pieces which can be read in a coffee break." The NC...

Verint Positioned As A Leader In 2021 Gartner Magic Quadrant For Workforce Engagement Management For The 13th Consecutive Year

 Verint®, The Customer Engagement Company™ announced that it has once again been named a Leader by Gartner, Inc. in the research and advisory firm’s Magic Quadrant for Workforce Engagement Management (WEM). Per Gartner, “Leaders provide functionally broad and deep WEM solutions that can be deployed and supported globally. Their software is suitable for enterprises of all sizes and complexity, and they have broad industry coverage. Their revenue is strong and new refer...

Peabody Leads Fire Safety Framework For Social Housing Sector

£9.5 million fire safety framework contract will see social housing providers accessing suppliers to provide external wall certification and fire engineering services. The Peabody Trust is pioneering a tender exercise to help find suppliers who can provide external wall assessments for their own building stock as well as allow other social housing groups to use the same framework. safe and affordable housing The Peabody Group is responsible for 71,800 homes across London and the southea...

Bosch Security Systems Launch AVENAR All-In-One 4000, A Combination Of Alarm And Detection In One Device

Usually, if the application requires acoustic and visual notification, the market offers two separate products. Nevertheless, sometimes for public buildings, hotels, and hospitals, but also for industry and other verticals, it may be necessary to have a combination of visual and acoustic alarms in one device. AVENAR all-in-one 4000 Bosch Security System’s AVENAR all-in-one 4000 is one product that can provide such a solution. This product is able to combine not only a sounder and a strob...

Hardstaff Barriers’ Crash-Tested Barriers Are The Preferred Safety Option For Outdoor Seating Areas In Pubs, Restaurants And Cafes

Congratulations to the many pubs, restaurants and cafes that have reopened for outdoor dining and drinking. Once again, we’re all adapting to a new normal – one where we eat, drink and socialize outside. But it’s not just the tables and chairs that make this new arrangement possible. As hospitality businesses know, public safety is vital, but not just in COVID-19 terms. Barriers in outdoor seating areas Many local authorities across the United Kingdom (UK) have accepted that...

Rescu Launches Emergency Alert App To Connect People Directly To Certified Dispatchers Throughout The United States

Rescu (Rescu Saves Lives), an emergency alert app that connects people directly to certified emergency dispatchers, has launched throughout the United States, in partnership with over 30,000 local emergency agencies. Rescu is the first and only Personal Emergency Response System (PERS) in a non-hardware platform. Rescu emergency alert app Unlike 9-1-1, the Rescu app does not require speaking to a dispatcher. With Rescu, users can communicate non-verbally to an emergency dispatcher. This means...

C-TEC Deploys Its Advanced CAST ZFP Fire Alarm System To Secure ‘The Bear’ Hospitality Venture In Cheshire, UK

C-TEC’s new CAST ZFP fire alarm system is protecting an exciting new hospitality venture in Cheshire, United Kingdom. Situated in the beautiful village of Tattenhall, The Bear and Ragged Staff has been radically transformed from a derelict shell into a high-end pub, restaurant and hotel, by a team of talented professionals, including Brian Mellor, an award-winning chef, and Martin Hilton, an industry-renowned beer sommelier. Featuring a fabulous bar/restaurant, eight en-suite bedrooms, a...

Argus Security Appoints Giorgio Koursaris As The New General Manager Responsible For The Company And Its UK Sister Brand, Hyfire

Global fire detection and alarm devices leader, Argus Security (Argus), has appointed Giorgio Koursaris as its new General Manager, with responsibility for both - Argus and its UK sister brand, Hyfire. He joins at a pivotal moment for the well-known brand, which is about to embark on a series of new product launches that promise to revolutionize the fire sector. New General Manager appointed Giorgio Koursaris will oversee both commercial and production operations for Trieste-based Argus Gior...

Immersive VR Training With RiVR's Classroom In A Box

Are users using e-learning, PowerPoint, or PDFs for training? RiVR Link enables a VR “Classroom in a Box“ solution for the fire industry. The RiVR Link “Classroom in a Box” solution offers instructors an interactive and engaging teaching tool for classroom education using 360° video and images. This allows for a multi-user capability, the ability to draw in real-time within the students’ headset, and to use their own 360° video/photo content or professional...

Fire Protection Association Announces New Framework For Building Fire Safety

A new consensus framework for building control bodies and fire and rescue services will help resolve disagreements about plans for building work to meet fire safety requirements.    Government officials wrote to heads of building control and Chief Fire Officers last week to advise progress on one of the matters contained within its recent fire safety consultation. task force The consultation response, published by the government in March, noted a strong preference from respondents f...

New Guidance To Help Identify Cladding Remediation Cases

BSI launches consultation on PAS 9980, new guidance to help fire risk assessors assess the risk of fire spread over external walls of multistorey residential buildings to aid remediation. PAS 9980 PAS 9980 is available in draft and BSI is inviting public comment on this Publicly Available Specification. It has been sponsored jointly by MHCLG and the Home Office and was drafted by C.S. Todd & Associates and a team of experts. Members of the drafting steering group include the BRE, National...

BSI Connect Launches For Improved Visibility And Efficiency Across Operations

BSI, the business improvement and standards company launches BSI Connect, an integrated platform supporting audit, risk governance, and supply chain services, for improved operational visibility, commercial efficiency, and organizational resilience. Organizations can choose from a range of tools to manage internal and supplier risk. Features include the ability to review audit findings, and performance analytics and manage information for their critical business functions and suppliers whilst o...

ImageTrend Launches New Barcode Parsing Feature Accelerates Connectivity

ImageTrend, Inc. introduces a new barcode scanning and parsing feature within ImageTrend Elite™ to streamline the data sharing capabilities with hospital systems. The power of this technology embedded directly within Elite and paired with Health Information Hub™ (HIH) ensures timely and accurate data exchange between hospitals, building the bridge for matching hospital records and receiving outcome data. Elite™ Scanning features This feature allows users to scan various type...

Checkmate Fire Solutions Discusses Different Types Of Fire Risk Assessment

Checkmate Fire Solutions know that a Fire Risk Assessment (FRA) is a process involving the systematic evaluation of a building or premises, and the factors that determine: the hazard from fire, the likelihood that there will be a fire, and the consequences if one were to occur. 4 types of FRA Type 1  This is the most basic of fire risk assessments that buildings will need to satisfy the Fire Safety Order. However, unless the user is anticipating moderate/severe deficiencies in the struct...

Verint Announces All-Star Keynote Line-Up Of Barbara Corcoran, Charlene Li And Jay Shetty For Customer Engagement Event

Verint Systems (Verint), the globally renowned customer engagement company, has announced the lineup for its Engage21 virtual conference, taking place from May 19 to May 21, 2022, featuring inspirational speakers, including Barbara Corcoran, Charlene Li and Jay Shetty. This premier event will feature in-depth content, which is geared towards customer engagement and customer experience professionals, with more than 60 sessions, led by Verint experts, customers and partners, over three days. Shi...

Verint Announces April Speakers’ Line-Up To Highlight Key Strategies For Driving Successful Customer Engagement

Verint Systems (Verint), the globally renowned customer engagement company, announced the April speaker line-up that features how to power today’s evolving workforce of people and bots. Thought leaders will address new workforce management trends and challenges at SWPP, the Verint/Opus Research webinar series focused on customer engagement data and AI and analytics, how to modernize knowledge management for greater productivity and VoC strategies for better customer insights. In addition...

Rosenbauer's EMEREC Operations Management Systems Works As A Handy Tool For The Neuruppin Fire Department

Accidents with hazardous materials, missing persons in the sprawling countryside, or clearly laid out situation plans during major incidents: the Neuruppin fire department relies on Rosenbauer's EMEREC operations management system for these and many other situations.Six fire stations spread over an area of more than 300 km2 with residential areas, industrial zones, and extensive countryside: this is the operational area of the Neuruppin fire department, which is located about an hour's drive nor...

STI Introduces New NoTouch® Access Control Solutions

In times of crisis, people look to secure their safety; as the world prepares for “the new normal” it is vital to move from a reactive mindset to a proactive one, with health and safety at the forefront of people’s minds. Access control systems As businesses begin to reopen and the public sector unlocks, access control will play a key role in infection control – keeping employees, customers, and the general public safe from the transmission. Post-COVID research di...

Airbus Reduces Carbon Footprint With Maiden Flight Of Its Beluga Super Transporter Using Sustainable Aviation Fuel

Airbus has taken the next step in reducing its industrial carbon footprint, with the maiden flight of a Beluga super transporter using sustainable aviation fuel (SAF), from the aerospace company’s Broughton plant in the United Kingdom. The north Wales line station, which uses the Beluga fleet to transport aircraft wings to Toulouse, Hamburg and Bremen, becomes the second Airbus European site to use SAF, after Hamburg introduced the fuel to its cargo activities at the end of 2019. Decarbo...

Skills For Security Join The FireQual Centre Network

Nic Preston, Qualifications Manager – FireQual, discusses the work of Skills for Security and their new association with FireQual with Managing Director, David Scott. Nic Preston: Can you describe the work of Skills for Security and how you support the fire safety industry? David Scott: Skills for Security are the largest fire and security apprenticeship provider in the UK. Well known as a nationwide provider we offer training across the length and breadth of England. With a main b...

Airbus SE Announces Changes To The Executive Committee, Following Approval From The Board Of Directors

Airbus SE is announcing the following changes to the Executive Committee, led by Chief Executive Officer, Guillaume Faury, following approval from the Board of Directors. These changes come at a new juncture for both commercial aviation and defense activities, with the decarbonization of the aviation sector becoming a central ambition for the industry, and strategic European defense programs entering their development phase. The following changes will be effective from 1st July 2021: After...

Checkmate Fire Promotes Craig M Bendall As Their Commercial Director From The Post Of Commercial Manager

Huge congratulations to their Commercial Director, Craig M Bendall, for being promoted from a commercial manager within his first 4 months at Checkmate! With more than 33 years’ commercial experience in the construction industry, Craig began his career as a quantity surveyor in 1988 at Henry Summers Hamilton Ltd (Bristol) at the tender age of 15. Joining a small, family-run building business, he threw himself into everything the firm offered, from architecture to Z bars, alongside studyin...

Vericast Picks Verint Customer Engagement Cloud Platform To Enhance Customer Experience At Its Contact Centers

Verint Systems (Verint), the globally renowned customer engagement company, has announced that Vericast, a renowned marketing solutions company, together with its Harland Clarke contact center solutions, has selected the Verint Customer Engagement Cloud Platform to enhance the agent and customer experience at its contact centers. “We selected Verint due to the integrated nature of their solution and the holistic view they bring to customer, client and agent engagement,” said Barbara...

PACCAR Announces Five-Year Strategic Supply Partnership With Romeo Power, Inc. For Battery Power Systems

PACCAR, a global company in zero emissions commercial vehicles, has announced a five-year supply agreement for battery power systems with Romeo Power, Inc. (Romeo Power), an internationally renowned battery technology solutions company, with headquarters located in Los Angeles, California. battery management software PACCAR will purchase Romeo Power’s battery packs and battery management software for heavy-duty battery electric Peterbilt 579EV vehicles and Peterbilt 520EV refuse trucks i...

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