Software news

Verint Systems (Verint), the globally renowned customer engagement company, has that it has won an AI Breakthrough Award for excellence and innovation in Artificial Intelligence (AI). Verint Intelligent Virtual Assistant Professional (IVA Pro) Package is the winner of the ‘Best Virtual Agent Solution’ award. Earning its fourth consecutive AI Breakthrough Award, the company previously won ‘Best AI-based Solution for Customer Service’ award in 2020, ‘Best Chatbot Sol...

ImageTrend, Inc. is excited to announce the launch of ImageTrend Telehealth™. As an integrated feature within the ImageTrend Elite™ ePCR, agencies can take advantage of configurable incident forms, validation rules and visibility rules to tailor the use of Telehealth to seamlessly fit department-specific workflows. Telehealth can be used in a variety of pre-hospital settings including 911 incidents, interfacility transports, Community Health/Community Paramedicine, and for those par...

The demands on today’s fire systems have never been greater, but not all panels are created equal, which can make choosing the right solution a challenge. Many fire panels are relied upon to alert people to real and potential emergencies, control evacuation procedures, and reduce the number of false alarms. They are also required to control the release of suppressants, operate smoke control systems, manage the closure and release of fire doors, link to graphical control systems, and int...

Yesterday, England moved to the final stage of easing the Covid-19 restrictions. Thankfully, many business premises are already back up and running following the gradual lifting of the restrictions since February. But with many employees still working from home and homeworking becoming more readily accepted by employers, many offices and business premises will remain unoccupied – despite yesterday’s announcement. Vehicle-Borne attacks Vacant properties are an easy target for squat...

The Welsh Government announced it will fund fire safety surveys for residential buildings over 11 meters to identify fire safety defects and measures to make them safe. building remediation Minister for Climate Change, Julie James confirmed the costs would come from the Welsh Building Safety Fund. She said, “It is critically important that we are able to understand the true scale of the problem in order to properly address it.” Leaseholders have not borne the costs of remediating...

Johnson Controls, the globally renowned company for smart, healthy and sustainable building solutions, has launched the Johnson Controls Community College Partnership Program. As part of the program, Johnson Controls will give US$ 15 million, over the next five years, to support academic scholarships at non-profit community colleges. community college Program Starting in the 2021‒2022 academic year, Johnson Controls’ program will endow a total of US$ 1 million to ten community colleges a...

Verint Systems (Verint), the globally renowned customer engagement company, has announced that it has been recognized as a market share leader in DMG Consulting LLC’s latest Contact Center Workforce Optimization Market Share Report.  According to the report, Verint’s five-year compounded annual growth rate (CAGR) between 2016 and 2020 for sales of contact center WFO solutions is strong, particularly given the amount of revenue Verint earned in this sector. Verint moved into fir...

Since 2015, the United States has averaged 100 more large wildfires every year than the year before, creating conditions in which wildfires overwhelm response capabilities. wildfire management  On June 30, 2021, the White House released a statement summarizing the actions it is already taking, and those it intends to take once the FY2022 budget is passed, to address the growing wildfire threat. The statement acknowledges that the management of wildfires is a multi-agency effort,...

Honeywell Fire is delighted to announce that they have enhanced our Response Paging range to bring not only, improved functionality but also a new range of paging accessories that can be incorporated into the existing fire systems. With a simplified format, they have also expanded the range with additional complementary accessories. The upgrade includes: Programmable Transmitters allows one to set up the protocol input from the Fire Panel on-site rather than ordering the correct unit f...

Smart Shooter Ltd. (SMARTSHOOTER), a globally renowned designer, developer, and manufacturer of innovative fire control systems that significantly increase the accuracy and lethality of small arms, will present its SMASH 2000 Plus Fire Control System and SMASH Hopper Light Remote-Controlled Weapon Station (LRCWS) at the DEFEA exhibition in Athens, Greece.  Ideal for defense, HLS, maritime patrol, border control, strategic infrastructure protection, and counter-UAS missions, SMASH is a comb...

The Mircom Group of Companies, a global designer, manufacturer, and distributor of life safety products and solutions announced that its fire alarm product data and customized specifications are available through the Product MasterSpec software application utilized by architects, engineers, and design professionals around the globe. Product specifications Mircom’s newly listed product specifications are designed to meet MasterSpec’s highly utilized and respected industry standards....

A section of new perimeter fencing has been installed in order to enhance security at the United Kingdom’s largest airport – Heathrow Airport in London. The new hostile vehicle mitigation (HVM) fence at Heathrow Airport will provide protection against the potential event of a vehicle-borne attack or threat. Renowned UK-based safety barrier supplier, Hardstaff Barriers, worked alongside partner - Fernden Fencing, to install the steel ZoneGuard PLUS HVM system, a combined crash-tested...

Verint®, The Customer Engagement Company™ announced enhancements to Verint Connect, the interactive engagement portal designed to give customers and partners access to the information they need about Verint solutions, services, and training all in one place. Built on its Community application and accessible directly from the Verint Cloud Platform, the enhancements to Verint Connect will enable members to gain even greater value from their solutions. Verint Marketplace...

Thomas Hilse has been appointed as the new Chief Executive Officer (CEO) of Magirus, the global firefighting equipment business of CNH Industrial. Thomas Hilse succeeds Marc Diening, who after the successful turnaround and sustainable re-positioning of the company, elected to leave the company at personal request, in order to pursue new challenges. New CEO appointed “With Thomas, we appoint a Senior Manager to continue the successful development and further strengthen Magirus’ pos...

As one of the largest school districts in the Pacific Northwest, Portland Public School District is comprised of 78 schools and is responsible for educating more than 49,000 students. A plan was recently enacted to provide updated fire protection systems to school buildings within the district. Many new public education complexes have been constructed across Portland, as well as additions made to existing structures. A unified comprehensive fire alarm system needed to be present in every buildi...

Teksfera is a globally renowned fire systems organization for the design, installation and maintenance of fire protection systems. Based in Dubai, United Arab Emirates, Teksfera has partnered with Eurotech to distribute the company’s exclusive Toccare Intelligent Touchscreen Fire Panel, the Evotech Intelligent Fire Panel, the Eurotech Intelligent fire system product range and Euro-fi wireless detection modules. Eurotech – Teksfera partnership Location: Dubai Installer: Teksfera...

Founded in 2004 by Paul Seager, Commfire Ltd is an industry renowned fire alarm, fire extinguisher and emergency lighting installer, based in Andover, Hampshire, North Carolina, USA. Priding themselves on their high level of customer service, Commfire Ltd partners well with Eurotech Fire Systems through shared aims and values. Westcoast Ltd is a global distributor of major IT brands to resellers, retailers and office product dealers in the United Kingdom and abroad. Fire safety system to prote...

The Board of Directors of MSA Safety, Inc., the pioneer in safety products and systems that help protect workers and facility infrastructure, announces that Luca Savi, Chief Executive Officer and President of ITT Inc., has been elected to the company’s Board of Directors. “We’re very pleased to have the opportunity to add Luca to the MSA Board,” said Nish Vartanian, MSA President, Chairman, and CEO. “Born and educated in Italy, Luca brings to our Board a wide range...

Magirus and Alpha Robotics have entered into a long-term partnership agreement for the development of intelligent products, in the field of firefighting and BOS. After the very successful cooperation so far, Magirus and Alpha Robotics have decided to further intensify the cooperation and to set it up for the long term. The cooperation focuses on the new area of Intelligent Fire Fighting Technology (IFT). Magirus - Alpha Robotics partnership The future tasks and challenges in the field of fire...

With the first digitally connected systems and emergency vehicles, Magirus is starting a new era in firefighting technology. Real-time information ensures transparency and an optimum overview of operations, permanent operational readiness, as well as maximum safety, functionality, and reliability. With the roll out of the new generation of turntable ladders, Magirus is raising operational possibilities and user-friendliness to a new level. For more than 150 years, Magirus has stood for innovati...

With TacticNet, Magirus presents an unprecedented overview of the entire operational area. This gives the incident commander a complete overview of the entire operational area, at all times, both live and in real-time, and allows for the best possible decisions, along with the best possible action. The WiFi-based and location-independent network, TacticNet also offers the possibility of integrating any number of units and task forces. WiFi-based TacticNet Visualization, data transmission, and...

Falck (Falck A/S · Falck-Huset) has launched a new and innovative call out solution for its part-time firefighters in Denmark. Based on the results, Falck will explore if this solution can be valuable to further expand into other parts of the business, by identifying possible customer benefits, on a case-by-case basis, on how to increase safety levels, as well as improve efficiency. Falck Fire Alert With the Falck Fire Alert, the company offers an intelligent, cost-efficient and qualit...

ImageTrend, Inc. is pleased to announce recent recognition as an American Heart Association’s Get With The Guidelines® (GWTG) Compatible Vendor for the GWTG - Coronary Artery Disease and GWTG - Stroke programs through the integration of EMS data from ImageTrend Elite™. Hospitals already utilizing ImageTrend Hospital Hub™ to securely access EMS ePCR records and receive alerts for patients transported to their hospital can now use the same system to send EMS data directly in...

Magirus heralds a new era in turntable ladder performance and operability. Magirus turntable ladders are the backbone of successful firefighting. Performance, reliability and optimal user-friendliness are features of Magirus turntable ladders that are appreciated by firefighters all over the world. With the new generation of turntable ladders with SmartControl, Magirus is taking a decisive step towards intuitive operation and precise maneuvering, thus considerably reducing the workload of the t...

What started out as a signature dish in a restaurant, more than 65 years ago, has now become a major company, with over 400 varieties of salad dressings and sauces offered. Ken’s Foods When Ken’s Steakhouse began in 1941, the owners were in search of a special salad and dressing to go with their steaks. The salad dressing soon rivaled the steaks in popularity and a new company was born. Today, Ken’s Foods has grown to include plant operations in Marlborough, Massachusetts, M...

Dräger (Drägerwerk AG & Co. KGaA), a globally renowned company in the fields of medical and safety technology, has launched the Dräger PSS AirBoss, the next generation in Self Contained Breathing Apparatus (SCBA) that provides firefighters and emergency service teams with the utmost in usability, safety, serviceability, and connectivity. It was officially launched at the global virtual DrägerUp 2021 event, where Dräger demonstrated how PSS AirBoss represents a digit...

A Cambridgeshire company was fined £26,800 for failing to manage the fire risk from storing vast quantities of waste wood well beyond its license, after a prosecution brought by the Environment Agency. East Anglian Resources Ltd had already pleaded guilty at a hearing of Peterborough Magistrate’s Court to breaching its environmental permit. East Anglian Resources Ltd fined by Environment Agency The company had a Fire Prevention Plan in place, but persistently failed to comply with...

The fire safety industry is widely welcoming the campaign by AEI Cables to highlight the importance of using only approved cabling in signal and control equipment. The company has been advising the industry of the requirements under the revised version of the Code of Practice for Category 3 fire performance cables. The systems powered by these cables, including smoke and heat extraction systems, assist fire services in firefighting and a safe evacuation in the case of life safety. AEI Cables&r...

Verint®, The Customer Engagement Company™ announced its recognition in Gartner, Inc.’s Magic Quadrant for the CRM Customer Engagement Center (CEC) report, published June 15, 2021, by the research and advisory firm. In addition to being recognized in this report, the firm also named Verint a pioneer in its 2021 Magic Quadrant for Workforce Engagement Management (WEM) research. Evaluation criteria In the CEC report, Verint has evaluated 16 criteria across two key areas, ability t...

The Fire Industry Association (FIA) and National Fire Chiefs Council (NFCC) have come together to produce a new Code of Practice to bring clarity to the use of premises information boxes for residential buildings. The Code of Practice for the Provision of Premises Information Boxes in Residential Buildings is in response to recommendations about fire safety information made by the Grenfell Inquiry. One of the recommendations focused on the provision of premises information boxes and this new Co...