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New Mexico homeowners and renters in the five counties, who sustained damage from the wildfires and straight-line winds beginning on April 5 and continuing, could be eligible for help from FEMA. The designated counties for FEMA Individual Assistance are Colfax, Lincoln, Mora, San Miguel, and Valencia.

FEMA claim

If users have homeowners or renters insurance, they should file a claim as soon as possible. By law, FEMA cannot duplicate benefits for losses covered by insurance. If the user's policy does not cover all the damage expenses, users may then be eligible for federal assistance.

While residents in all five affected counties can apply for disaster assistance, damage assessments can only be conducted in areas where wildfires are not ongoing. Lincoln and Valencia are currently the only counties not experiencing active fires.

Application method

If it is not possible to apply online, call on the toll-free telephone number

The fastest and easiest way to apply is by visiting the online website. If it is not possible to apply online, call on the toll-free telephone number.

The toll-free telephone lines operate from 7 a.m. to 11 p.m. MDT seven days a week. If users use a relay service, such as video relay service (VRS), captioned telephone service, or others, give FEMA the number for that service.

Detailed Information

When users apply for assistance, have the following information readily available:

  • A current phone number where the user can be contacted
  • Users' addresses at the time of the disaster and the address where they are now staying
  • Users' Social Security number, if available
  • A general list of damage and losses
  • If insured, the policy number or the agent and/or the company name

Listen for instructions from local officials to tell users it’s safe to return home. If it is safe to do so, start cleaning up now. Take photos to document damage and begin cleanup and repairs to prevent further damage. Remember to keep receipts from all purchases related to clean up and repair.

Disaster assistance

Disaster assistance may include financial help with temporary lodging and home repairs

Disaster assistance may include financial help with temporary lodging and home repairs along with other programs to assist families recovering from the effects of the event.

U.S. Small Business Administration (SBA) low-interest disaster loans are available to businesses of all sizes, nonprofits, homeowners, and renters. Like FEMA, SBA cannot duplicate benefits for losses covered by insurance.

  • For small businesses, those engaged in aquaculture, and most nonprofits: Up to $2 million is available for working capital needs even if there was no property damage, with a $2 million maximum loan for any combination of property damage and working capital needs.
  • For homeowners: Up to $200,000 is available to repair or replace their primary residence. For homeowners and renters: Up to $40,000 is available to replace personal property, including vehicles.
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