During the current pandemic caused by the Coronavirus, global supply chains and operational processes are facing an unprecedent level of difficulty, restrictions at different levels including strong travel bans, too. At the same time, in situations like these, the employees in Magirus are committed to do everything in their power to keep their products in operation at any time.
The company is working intensively with their suppliers and they will implement all the necessary actions to protect the health of colleagues, suppliers and customers. Therefore, they confirm that their Customer Service operations are available to the best extend possible, maintaining all necessary precautions and attentions for their global team.
assistance in emergency period
Spare parts supply, technical support, field service and workshop across their facilities remain in operation and are at their customers’ disposal for any request. Spare parts inventory is available in different warehouses. Magirus is working to ensure the best level of assistance in this emergency period. However, there may be delays in the execution of activities resulting from causes not fully controllable by the company.