Kentec Launches Fire Panel Configuration Software To Enhance Installer Experience

Kentec Electronics, a manufacturer of life-critical control systems, has launched the Loop Explorer 2 (LE-2) software to provide installers with a faster, more secure means to program and configure fire control panels that delivers a highly secure means of controlling access to the engineering software and access to Kentec’s technical support.

Loop Explorer 2

LE-2 supersedes the LE-1 and will be used to commission all Kentec’s analog, addressable control panels, providing one software application, with a common interface, look and feel, to facilitate all products. 

It supports upgrade paths to newer fire control panels, including from Syncro to Taktis, helping installers upgrade life safety systems with minimal disruption to end users. It will also support new devices from Kentec’s detector partners as and when they become available.

Benefits

Each LE-2 license holder will benefit from automatic update alerts and access meaning the system is commissioned and maintained using the very latest version and ensures optimum performance, providing a healthy system. 

Another benefit of having a LE-2 license includes access to Kentec’s technical support, training, and product specialists. 

enhanced response and Monitoring 

Installers will also be placed onto Kentec’s customer relationship management (CRM) system

Installers will also be placed onto Kentec’s customer relationship management (CRM) system, enabling Kentec to better monitor and respond to installers’ individual technical support and training needs. 

Keeping true to the Kentec ethos of providing open-access software engineering tools to commission and support its panels, The LE-2 software is available to all fire systems installers and Kentec Installation Partners (KIPs), who have enjoyed prior access ahead of its official launch.

enhanced security and safety

Derrick Hall, Director of Sales and Marketing at Kentec Electronics, regards the LE-2 as key to further enhancing Kentec’s service and delivery, said “We’re thrilled to roll out the LE-2 software to all installers and look forward to seeing them realize the enhanced security and safety features that it offers."

He adds, "Its launch also helps us to streamline our technical support offer, ensuring that we provide training and support tailored to specific needs and installer groups."

KIP certification

“We would also encourage installers to join the KIP scheme,” says Derrick Hall, adding “In addition to advanced access to the latest systems and software, such as LE-2, installers benefit from complementary training, KIP certification, and recognition as Kentec system experts."

He continues, "Overall, the scheme supports our goal to ensure that every fire alarm installation is optimized to realize the technology’s full potential.”