Pierce Manufacturing Inc., an Oshkosh Corporation company, announced that authorized dealer Golden State Fire Apparatus, Inc. will open its second service center, a new 45,000-square-foot facility in Tracy, California, to serve customers in central California, particularly the Bay Area.
The project is currently in the design stage with construction expected to be completed in the next 18 to 24 months. The new facility will also serve as Golden State Fire Apparatus’ service hub for the revolutionary Pierce® Volterra™ platform of electric vehicles.
50% reduced travel time
“Opening a service center in Tracy will increase capacity to our customers and will reduce their travel time for service by at least 50 percent,” said Ryan Wright, president of Golden State Fire Apparatus.
“This will decrease turnaround time, getting the apparatus back into service faster, benefiting the communities our customers serve."
Increased service on the electric vehicles
The Tracy, California service center will be equipped to provide EVT certified repairs and servicing
With the introduction of the Pierce Volterra platform of electric vehicles, interest in the next generation of fire apparatus is growing throughout the U.S., including the west coast.
The Tracy, California service center will be equipped to provide Emergency Vehicle Technician (EVT) certified repairs and servicing on the electric vehicles as their use increases.
Benefits of new service center
Primary benefits of the new Golden State Fire Apparatus service center in Tracy CA include:
- 30 additional service bays
- Increased parts availability
- Increased service team capacity
- Fast turnaround for repairs and maintenance
- Pierce Volterra electric fire apparatus support
Forecasting customers’ needs in the years ahead led the Golden State Fire Apparatus team to select Tracy, California as the location to best serve the company’s southern territory.
Complete quick repair and increase support
“We believe a good process allows us to pivot quickly as we’ve strived to ensure our team has a productive and safe environment to work while maintaining the level of service our customers have come to rely on,” Wright continued.
“The expansion will allow us to continue improving our support with the ultimate goal of reaching new customers and completing repairs quicker.”
