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A national inspection has praised the response of South Yorkshire’s fire service to the COVID-19 pandemic. South Yorkshire Fire & Rescue adapted to the pandemic effectively, carried on delivering its core services and provided additional support to the community during the first phase of the pandemic.

Inspectors also found that staff well-being was made a clear priority for the service and praised senior pioneers for actively promoting well-being services, in a report published by His Majesty’s Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS).

Right across the service

I asked my staff to stand up and be counted at a time of enormous national need"

Chief Fire Officer - Alex Johnson said: “I’m so incredibly proud of the way staff from right across the service have responded to a really difficult situation and I’m pleased that so much of their hard work has been recognized by inspectors."

He adds, “Right at the start of the pandemic, I asked my staff to stand up and be counted at a time of enormous national need. Whether it was delivering food and medicine to isolated, vulnerable people, delivering PPE to frontline health workers, or volunteering to drive ambulances and fit face masks, they stepped up in a really big way.”

HMICFRS inspection

All fire and rescue services underwent a COVID-19-themed HMICFRS inspection to find out how well they had responded to the first stages of the pandemic. Although they weren’t given a graded judgment, a written response highlighted areas of good work and areas for improvement.

All fire and rescue services underwent a COVID-19-themed HMICFRS inspection to find out

While the pandemic has presented us with some obvious challenges and taken a terrible toll on our communities, like so many organizations it has also helped us to make massive leaps forward in terms of modernizing our ways of working and planning for and responding to disruptive events such as this in the future. Our next task is to ensure all that learning and all those improvements are adopted longer term,” said Alex Johnson.

Unique inspection

Fire Authority Chair, Cllr Robert Taylor, said: “This inspection was unique, Fire and Rescue Services are normally assessed against standardized and known criteria, the onset of the COVID-19 Pandemic meant our service was required to carry out many functions and tasks it wouldn’t normally be expected to undertake and inspectors considered how the service had met that challenge."

Cllr Robert Taylor adds, “It is clear from this report and indeed from our own observation as a Fire Authority, the service has responded strongly and selflessly. Every member of the service has shared the same terrible and frightening experience as the rest of us; but, from strategic leadership through to performing the most basic but ‘essential for someone’ task, they have met those additional challenges admirably. I’m immensely proud and humbled by their response and delighted that the inspectors offer the formal recognition they deserve.” 

The findings have been published in a letter on the HMICFRS website. A separate HMICFRS inspection in 2019 rated South Yorkshire Fire & Rescue ‘good’ across all three judgment criteria.

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