Fire Industry News for February 2022

Verint Systems (Verint), the globally renowned customer engagement company, announced the April speaker line-up that features how to power today’s evolving workforce of people and bots. Thought leaders will address new workforce management trends and challenges at SWPP, the Verint/Opus Research webinar series focused on customer engagement data and AI and analytics, how to modernize knowledge management for greater productivity and VoC strategies for better customer insights. In addition...

AW Hainsworth is pleased to announce the appointment of Amanda McLaren to the post of Managing Director at the company. Following the formation of the Family Council and the appointment of Andrew Wright as Non-Executive Chairman in 2018, Amanda McLaren is a welcome addition and will support the Executive Director Team, with the safe running of this family business. Supporting customers and suppliers in COVID-19 Period Amanda McLaren is a highly experienced Executive Board Director with a reco...

Verint Systems (Verint), the globally renowned customer engagement company, has announced that Vericast, a renowned marketing solutions company, together with its Harland Clarke contact center solutions, has selected the Verint Customer Engagement Cloud Platform to enhance the agent and customer experience at its contact centers. “We selected Verint due to the integrated nature of their solution and the holistic view they bring to customer, client and agent engagement,” said Barbara...

 Verint®, The Customer Engagement Company™ announced that it has named its Latin American Partner of the Year award winners across several categories, which were presented at the company’s Sales Kickoff event. leverage AI and analytics The annual recognition honors Verint partners for outstanding achievement. Each winner partnered closely with Verint to help their customers build enduring customer relationships by connecting work, data, and experiences across the ente...

Verint®, The Customer Engagement Company™ announced its achievement of perfect scores in multiple customer satisfaction categories in DMG Consulting LLC’s new 2021/2022 Workforce Management (WFM) Product and Market Report including a perfect 5.0 out of 5.0 in the “Overall Vendor Satisfaction” category for the third consecutive year. perfect marks in overall vendor satisfaction Verint also led or tied for the highest customer satisfaction scores in five product capab...

Verint®, The Customer Engagement Company™, announced that its Customer Engagement Cloud Platform™ has been recognized as a leader by multiple industry sources that honor excellence in a range of categories from customer engagement cloud, workforce optimization, and knowledge management to voice self-service and text analytics. The honors are: 1) 2021 Stevie Awards for Sales and Customer Service: Stevie Awards for Sales and Customer Service are considered top honors for customer...

Verint®, the Customer Engagement Company™ announced that multiple industry research evaluations have named its Intelligent Virtual Assistant (IVA) solution a market leader. Opus Research named Verint a leader for perfect Features and Technology, and Integration and Scalability criteria scores in its 2021 Decision Makers’ Guide to Enterprise Intelligent Assistants report. Kisaco Research placed Verint at the top of its 2021 Kisaco Leadership Chart on Intelligent Vi...

Victaulic, the world’s pioneering manufacturer of mechanical pipe joining, fire protection, and flow control solutions has purchased a 220,000 square foot Waupaca manufacturing plant in Lawrenceville, Pennsylvania. When operating at full capacity, the facility will increase Victaulic’s foundry production capacity by 70 percent in the U.S. and allow for future growth as Victaulic’s business demands increase. The facility, including two foundry molding lines, will also enable Vi...

Verint® Systems Inc., the Customer Engagement Company™, announces the speaker line-up that discusses the new customer engagement challenges facing organizations worldwide in 2021 and how to overcome them through the latest Artificial Intelligence (AI) solutions and more. Insights into the Changing Customer Engagement Environment - Ventana Research/Verint Joint Webinar - Feb. 4, 1 p.m.ET. Organizations succeed or fail based on their ability to build enduring customer relationships. As...

Warwickshire residents are warned to check their chimneys as Warwickshire Fire and Rescue Service has attended a series of chimney fires across the county in recent times. The Warwickshire Fire and Rescue Service have been called out for multiple chimney fire incidents in Leamington Spa, Rugby and Northend, in the United Kingdom, just in the last seven days. Chimneys need to be swept regularly Residents are reminded that chimneys must be swept regularly by approved chimney sweeps, as consiste...

VIKING Life-Saving Equipment A/S (VIKING) is driving more investment into its marine fire service business. The inauguration of VIKING’s Foam Lab Odense, which specializes in the testing of a vessel’s reserves of firefighting foam, intensifies the company’s focus on marine fire service, a segment earmarked for significant growth in the coming years. “Our ambition is to cover all aspects of marine firefighting equipment, and our new state-of-the-art laboratory puts us on...

Victaulic announced the appointment of Rick Bucher as Chief Executive Officer, succeeding John F. Malloy, effective January 31, 2021. Dr. Bucher was named President of Victaulic in April of 2020, following a June 2019 appointment as Chief Operating Officer. Before joining Victaulic in 2009 as Vice President of Engineering, Dr. Bucher worked for 15 years for W.L. Gore, a manufacturer of technologically advanced composite materials. Dr. Bucher received a B.S. and M.S. in engineering from Rice Uni...

Verint Systems (Verint), a globally renowned customer engagement company, has announced that it has received multiple awards from Consumidor Moderno and Grupo Padrão for excellence in customer engagement in the Brazilian market. Leveraging cloud-based solutions Leveraging cloud-based solutions from Verint’s Customer Engagement portfolio, organizations in Brazil and around the world are accelerating automation and leveraging AI-based solutions, such as speech and text analytics, to...

Victaulic, the globally renowned manufacturer of mechanical pipe joining systems, has announced various launches and upgrades for its suite of Autodesk MEP software offerings. These include: Now Available – Victaulic Tools for AutoCAD (VTFA): VTFA is an all-new, free tool that provides AutoCAD users the same classic routing features and drawing productivity gains that were previously only available in the Victaulic Tools for Revit platform. This add-on provides toolsets engineered for...

Fire security in homes tends to be an afterthought, with many people thinking that having a Fire Alarm is enough of a precaution against domestic fires. While this may be true in some cases, having the knowledge of the different types of fire extinguishers and the types of fires they put out can be potentially lifesaving information as well as mitigating damage and costs in the long run. Abel will be exploring the different types of fires, as well as which extinguishers tackle which fires best,...

West Yorkshire Fire and Rescue Authority (WYFRS) have given the go ahead to relocate the fire station in Hightown Road, in Cleckheaton, to WYFRS Headquarters in Birkenshaw, United Kingdom. The decision was made at the Full Authority meeting held on September 18, 2020 and will see an investment of £1.3 million to build a new facility, which will be closer to the more high risk areas, where fires and other emergencies tend to occur often. New Fire station The new station will also provide...

Eurotech Fire Systems Ltd. (Eurotech) is excited to announce a new product range added to their popular collection. Exclusive to Eurotech in the United Kingdom, Vigil Anti Slip Protection provides some of the best-in-class products, thereby offering unparalleled quality. Vigil Anti Slip Protection Occupational accidents, unfortunately, occur every single day and one-third of these incidents are caused by slipping, tripping, or falling. Not only do these incidents cause personal distress and in...

Johnson Controls, the global pioneer for safe, smart, and sustainable buildings, announces the expansion of its line of commercial fire sprinklers.  fire suppression products Designed to deliver safe and dependable fire protection, the Tyco RFII Horizontal Sidewall (HSW) Concealed Sprinkler offers an aesthetically pleasing solution for modern commercial building environments. The RFII-HSW Concealed Sprinkler complements the full line of Tyco fire suppression products. Those offerings, al...

Johnson Controls, the globally renowned company for safe, smart and sustainable buildings, continues its mission to create new harmonies between people and buildings, by launching the company’s first residential concealed sidewall fire sprinkler, the Tyco RAPID RESPONSE Series LFII 4.2K Concealed Sidewall Sprinkler. The Tyco RAPID RESPONSE Series LFII 4.2K Concealed Sidewall Sprinkler features a decorative flat-plate cover that conceals the sprinkler within the wall, making it ideal for a...

Due to the continuously evolving circumstances surrounding COVID-19, the IAEM-USA Annual Conference, scheduled to be held in November in Long Beach, California, will be produced as a virtual event. IAEM members offered input for this decision by the survey. Further, IAEM-USA Board carefully analyzed the current state and projections for the coronavirus pandemic. Barriers to attend the event “This was a difficult decision, but one that made sense given current events,” stated IAEM-...

Johnson Controls announces the launch of two new TYCO® pressure control valves for fire protection systems: the TYCO® Model RV-1A Pressure Relief Valve and the TYCO® Model PRV-1A Pressure Reducing Valve. The new valves offer simple, low-maintenance solutions for controlling and maintaining the optimal water pressure within commercial fire protection systems. RV-1A Pressure Relief and reducing Valve The TYCO® RV-1A Pressure Relief Valve automatically relieves excess pressure in...

West Yorkshire Fire and Rescue Service (WYFRS) has taken delivery of 32 new vehicles that will improve their emergency response and offer more flexibility in how the service delivers fire prevention across the region. The public will see the new Toyota Hilux 4×4 vehicles out on the roads of West Yorkshire, as they are utilized to respond to emergencies alongside, not instead of, the usual fire engines that the West Yorkshire Fire and Rescue Service uses. New vehicles for fire service Th...

Victaulic, the globally renowned manufacturer of mechanical pipe-joining systems, is now offering free virtual courses from its accredited and award-winning Victaulic University program, to construction professionals around the world. Growing demand for more versatile training options and shrinking access to traditional classes given the COVID-19 pandemic presented an opportune time for Victaulic to make its robust catalog of courses, many of which offer International Association for Continuing...

Victaulic, the world’s pioneering manufacturer of mechanical pipe joining systems, announced Rick Bucher has been appointed to the position of President and COO, effective immediately. Bucher will continue reporting to John F. Malloy who has served as Chairman, President & CEO for the past 16 years. John will remain Chairman and CEO. Chairman’s comments Rick has demonstrated over a long tenure with Victaulic, the intellectual leadership and emotional skills" “Rick has d...

Following a competitive tender process, globally renowned safety product manufacturer and service provider, VIKING Life-Saving Equipment (VIKING) has won a three-year contract to supply personal protective equipment (PPE) to Serica Energy plc, one of the UK’s renowned Oil & Gas company. The deal with the UK-based Oil and Gas Company, Serica Energy plc, is the second of its kind for VIKING, in consecutive years. VIKING secures Serica Energy’s PPE contract VIKING will work with...

With many countries in lockdown, face-to-face seafarer training is also being suspended and some flag administrations have responded by granting automatic three-month extensions to the STCW Certificates seafarers must update every five years. However, VIKING Safety Academy has designed a unique training set-up so that seafarers can undergo training for a full certificate renewal even while the crisis persists. STCW refresher training VIKING Safety Academy has worked with Estonia’s Reval...

Johnson Controls announces a new TYCO portfolio of corrosion solutions for fire sprinkler systems. This family of products gives the fire protection industry a complete Johnson Controls portfolio that can significantly increase the lifespan of dry, pre-action, and wet fire sprinkler systems. The portfolio includes Model NG-1 nitrogen generators offered in wall-mounted, standalone and skid-mounted models. Using a patented fill-and-purge process, the NG-1 nitrogen generators remove corrosive oxyg...

West Yorkshire Fire and Rescue Authority (WYFRA) brought a prosecution against Wakefield Grammar School Foundation and its former fire risk assessor Doctor James Gibson.  At a hearing at Leeds Magistrates’ Court guilty pleas were entered to the following charges: Dr. Gibson, 65, who lives in Leeds, pleaded guilty to failing to make a suitable and sufficient risk assessment premises are known as Wakefield Girls’ High School, Queen El...

Firefighter garment specialists, VIKING and AW Hainsworth have partnered successfully to win a US firefighter contract. VIKING garments incorporating TITAN 1220, a Hainsworth Technology outershell, have been selected by firefighters in Albuquerque, the largest municipality in the state of New Mexico, USA. Renowned US dealer of PPE equipment, Unifire will be responsible for rolling out the kit, to more than 800 firefighters in the city. PPE offering optimal thermal protection VIKING is the onl...

There are many sources of wood as a biomass energy source. Larger pieces can be harvested directly or come as stumps and branches from forest clearing. While smaller chips and sawdust can come from many different industrial processes. Since it is very bulky, wood biomass is normally sourced locally to reduce transportation costs. What is the biggest risk? Biomass in bulk is a dangerous material that can ignite and burn spontaneously, and fine wood dust – which is often generated during t...