Conversocial News

Verint Systems (Verint), the globally renowned customer engagement company, has announced the completion of the previously announced transaction to acquire Conversocial, a renowned company in conversational customer experience services, delivered over messaging channels. Conversocial acquisition On August 10, 2020, Verint issued a release, ‘Verint Expands its Cloud Platform Capabilities to Help Brands Accelerate Digital-First Customer Engagement’, stating its intent to acquire the...

Verint Systems (Verint), the globally renowned customer engagement company, has announced the expansion of the digital-first capabilities of its cloud platform through the acquisition of Conversocial. With this expansion, Verint’s market-renowned conversational AI provides brands the ability to orchestrate customer journeys with a connected experience across their channels of choice. Robust support for digital customer engagement The acquisition will expand Verint’s robust support...