Celsius plumbing and heating is a finalist in the most sustainable installer category at this year’s heating installer awards, thanks – in part – to its use of BigChange.
This achievement recognizes the Edinburgh-based firm’s commitment to and success in achieving a more sustainable way of working.
This includes working with BigChange to reduce paper waste and improve fuel efficiency, and Celsius’s commitment to spreading awareness and education of sustainable practice among its customer base.The winner of the Most Sustainable Heating Installer award is chosen by the public
A measure of success
Celsius’s Managing Director, Michael Cairns, says “We operate under the mantra ‘What gets measured, gets managed.'” This approach seems sure to keep driving sustainability and success for the business.
Investing in job management technology from BigChange has given Celsius a seamless digital system, covering the complete journey from job booking to invoicing, with tons of functionality for optimizing its operations.
BigChange’s scheduling assistant helps Celsius minimize wasted travel time and help boost first-time fix rates by only sending technicians with the right equipment and skills to jobs.
A winning combination
Digitizing invoices, job cards, safety certificates, vehicle checks, and more has eliminated paper at Celsius
“It’s a winning combination that helps save us time and fuel,” says Gregg Cameron, Celsius’s Business Development Manager.
“Our customers are spread wide from city centers to rural areas, so cutting wasted journeys has made a real impact on our emissions. We’ve saved 10% on fuel use since using BigChange,” said Gregg Cameron, Business Development Manager, Celsius
Celsius has also achieved a virtually paperless operation using BigChange. Digitizing invoices, job cards, safety certificates, vehicle checks, and more has eliminated paper waste across large swathes of the organization.
A voice for change
In 2021 Celsius responded to a rise in demand for sustainable solutions, as Scotland hosted the COP26 climate conference.
“I’m proud Scotland played host to some of the most important talks of our times,” says Gregg, “While the commitments that came out of the conference were a little lacklustre, it had a real impact on raising awareness and action among our customer base.”
Celsius’s team of experts fielded questions on everything from water-reducing valves to innovative heat pump technology, to the small way customers could cut their carbon footprint on a daily basis.
Trusted by customers
“We’re pleased to be a voice that customers can trust in guiding them to more sustainable solutions,” says Gregg. “Everyone needs to do their bit, and we’ve got the skills and services to make a real impact on both energy bills and carbon footprints.”
Celsius isn’t a company that’s interested in standing still. By cutting inefficiencies, eliminating waste, and helping its customers make more sustainable choices, it is driving a better future for everyone.
