ESA started life as the National Association of Waste Disposal Contractors in 1968, becoming the Environmental Services Association in 1996, in recognition – nearly a quarter of a century ago - that collecting waste is only the first step. ESA members are part of a complex chain of activities that deliver quality secondary materials for new, sustainable, products as well as renewable energy and fuel supplies.

Institute of Customer Service is the independent professional membership body for customer service, working across all sectors to drive business performance through service excellence. Institute of Customer Service exists to improve the business performance by improving the customer experience.

Stonewall was founded in 1989 by a small group of people who wanted to break down barriers to equality. Stonewall continues to campaign and lobby government to change laws to ensure everyone, everywhere, is free to be themselves. Stonewall works in partnership with a growing network of more than 700 organizations to help create real change for the better.