The Viking Corporation, a renowned manufacturer of fire protection products and systems, has produced a series of 31 videos, each providing step-by-step instructions for maintaining and repairing specific Viking valves and related system devices. Service Technicians can now follow Shaun Kramer, Viking’s Manager of Technical Support, as he delivers hands-on instructions for inspecting, repairing or replacing key components of Viking’s valves and devices.
The entire series can be viewed on Viking’s web site and the Viking YouTube Channel. Additionally, customers can access many of the videos through Viking’s new Mobile App for wet and dry pipe systems, which is now available to download for Apple and Android devices.
According to James Lake, Vice President of Training & Technical Services for Viking, “We know time is crucial to service professionals in the field. While Viking technical assistance is always a phone call or email away, we feel these videos will be very effective in helping our customers get the information they need when the need it, saving valuable time in the field."