The UKAS Academy Training Team continues to evolve with learners at the forefront of everything they do. A key objective of theirs is to ensure that they deliver valuable content to their customers to empower them to add value to their organizations and support them in the continuous improvement of their service.
Over the coming year, they will be undertaking a three-part quality improvement project, designed to enhance their training programs and provide a delegate experience that is highly learner-centric.
Project aims to support learning and retention
The first workflow involves a comprehensive course content review
This project aims to support learning and retention, with a move towards an approach that blends live online training and face-to-face classroom sessions wherever beneficial.
They believe that this will help their delegates take control of their own learning and apply it more effectively, when they return to their organizations.
The first workflow, driven by their Instructional Design Specialist - Rachel Boyer-Blanchard, involves a comprehensive course content review and migration of material to self-driven e-learning modules where appropriate.
‘Blended learning’ - standard option for UKAS Academy
‘Blended learning’ will become a standard option for the UKAS Academy, allowing delegates to work through a number of course elements at their own pace before joining their peers for facilitated workshop exercises face-to-face.
The second workflow involves a thorough ‘training process’ review led by their Training Coordinator Michelle Price, to ensure a five-star service from the point of booking through to post-course learning for all their delegates.
The final workflow is to support their trainers and is led by their Training Support Manager, Marla Loughborough. The trainer is the master of the learning process and must themselves be trained with care and attention to lead their delegates to meet their learning objectives.
New ‘Train the Trainer’ program
New ‘Train the Trainer’ program will ensure consistency throughout UKAS Academy training
Their new ‘Train the Trainer’ program will ensure consistency throughout UKAS Academy training, and help their trainers adopt various delivery methods to engage delegates with course content even more effectively.
The UKAS Training Academy continues to evolve and this is an exciting time for the whole team. For those who want to know more about any of this content, please feel free to get in touch.
UKAS Continues to support their customers
UKAS wants to continue to support their customers in any way that they can, and they can only do this with their feedback.
For those who have any ideas on how their training portfolio can be further developed to support areas of accreditation, UKAS would love to hear from them.