7 Jul 2021

Inmarsat partner and emergency telecommunications NGO, Télécoms Sans Frontières (TSF) has deployed to western Germany, following torrential rain that has caused the country’s worst flooding in half a century.

Rescue operations

With thousands of people forced to leave their homes, roads completely destroyed and entire towns devastated, rescue operations began immediately, but were hindered by phone and internet connections going down in some affected areas.

To ensure that communities could be contacted and rescue needs ascertained, and coordinated, TSF sent a specially designed vehicle to the most affected areas, offering telecom support to people on the ground, including relief organizations. The areas most in need were identified as the Ahrweiler’s district and the town of Euskirchen.

Inmarsat satellite lines and IsatPhone 2 phones

Deploying Inmarsat satellite lines and six IsatPhone 2 hand-held satellite phones in Ahrweiler meant that local firefighters and emergency responders involved in the rescue missions, including the Federal Agency for Technical Relief (THW), were able to regain communications.