Rapidrop is the UK manufacturer and supplier of fire sprinkler system products serving the needs of the fire detection and suppression industry worldwide.
From their headquarters in Peterborough, Cambridgeshire, Rapidrop manufacture fire sprinkler heads to suit commercial applications. Now exporting to over 75 countries’, Rapidrop provides tailored solutions and dedicated support from a worldwide sales and distribution network. They are proud to have been involved in many prestigious construction projects both in the UK and overseas.
Providing technical information
They always strive to go above and beyond to help customers, whether it’s ensuring delivery is made on time or providing technical information and guidance, they will always be there to help. Their multilingual customer service and sales management staff speak a wide range of different languages, making it easier to assist with product queries and orders from anyone, anywhere in the world.
They believe that building strong working relationships with clients is extremely important as it enables them to fully understand what a client needs. Their salesforce regularly participates in meetings with clients, whether this is on the phone, over a video call, or face to face, they will always be there to answer any questions and give guidance.
Onsite engineering team
Rapidrop has numerous office locations around the world and stock products in warehouses globally
Rapidrop has numerous office locations around the world and stock products in warehouses globally, guaranteeing quick delivery to site. Their van delivery service which runs in the UK gives them full control of the delivery process, allowing them to be flexible with deliveries and meeting the needs of their customers.
Rapidrop has an onsite engineering team who are always on hand to provide technical support and assistance and provide swift solutions to problems. Having their own team of engineers allows Rapidrop to easily and quickly adapt, change, or create new products, reacting quickly to an evolving market. As part of the commitment to fire safety and protecting lives, Rapidrop invests in research and development conducted at its own state-of-the-art test facilities, one of its kind in the UK.
Improving fire safety
Dedicated to advancement, and reinforcing its position in the marketplace, they focus on regularly bringing new and innovative products to the market. They are passionate about improving fire safety across the globe.
Being active members of associations such as BAFSA, EFSN, and ASIB amongst others ensures that Rapidrop is always up to date with the latest industry news and is involved in important decision making, they actively participate in industry-specific approval and council meetings and their opinions are considered valuable to approval bodies. Rapidrop prides itself on being a flexible company that always goes above and beyond to help a client.