16 Jan 2020

Why do First Responders today largely rely on the voices of emergency dispatchers, especially when they step out of their ambulance, fire engine or patrol car? In every part of life, First Responders have access to real-time data at their fingertips, but once they put on their uniforms it seems like they go back in time and fly blind, depending on audio from a PSAP far removed from the action. RapidDeploy’s mission is to reduce emergency response times and increase responder safety by improving situational awareness.

RapidDeploy has announced the launch of their new native mobile applications for Android and iOS, listed on the FirstNet app store. Using RapidDeploy’s new native mobile applications, First Responders dispatched by Nimbus CAD now have modern smartphone capabilities available for critical public safety use cases. This blog post outlines just a few of the many use cases that utilize native capabilities inherent to modern smartphone operating systems. Welcome to the future of public safety!

Modern voice control and configurable Siri shortcuts

First Responders are empowered with the ability to create events, navigate to events and update their status

First Responders are now empowered with the ability to create events, navigate to events and update their status without the need to take their mind off the road or their hands off the steering wheel.

Modern voice control and configurable Siri shortcuts allow responders to trigger a complex chain of events by simply saying a short voice command, keeping them safe and making sure all relevant stakeholders are informed.

Faster responses and dispatch

With modern smartphone location services, First Responders achieve faster responses and dispatch always knows where their assets are located. The Nimbus Mobile application also delivers the configurability for a user to select their local default routing application, such as Waze.

By leveraging native, real-time traffic and routing mapping solutions, First Responders are provided with the most efficient navigation to arrive at an emergency location as quickly and safely as possible.

Real-time information updates and notifications

The mobile apps are now available for iOS and Android, as a complement to the web-based Nimbus MDC application and Nimbus CAD. Data is exchanged in real-time across all applications, ensuring seamless communication and unprecedented situational awareness.

The RapidDeploy Nimbus Mobile application delivers real-time information updates and notifications without disrupting operations and response. Delivery of actionable information, such as changing incident details and remarks is key to supporting situational awareness.

RapidDeploy mobile ecosystem

RapidDeploy organizes new information delivery to First Responders to optimize response

RapidDeploy organizes new information delivery to First Responders to optimize response. The RapidDeploy MDC delivers seamless integration with Nimbus Mobile application to allow transportability of critical CAD information.  The RapidDeploy mobile ecosystem delivers information whether a user is in their vehicle or out of their vehicle.

With security and reliability as a top priority, the new native Mobile Apps are now listed on the FirstNet App Store. RapidDeploy had to undergo a rigorous vetting process to ensure the app’s Security, Data Privacy, and Availability. FirstNet is the nationwide communications platform dedicated to America’s first responders and public safety community.

FirstNet nationwide communications platform

FirstNet is purpose-built to enable the important work performed by first responders. FirstNet offers technology, features and functionality designed to properly handle the rigorous and unique demands of first responders. With this much-needed technology upgrade, first responders can connect to the critical information they need every day and in every emergency.

RapidDeploy is the Cloud Aided Dispatch firm that alleviates the most common problems in public safety, including slow response times and lack of situational awareness. RapidDeploy solves the complexity of emergency dispatch and response with intuitive, easy-to-use cloud-based incident management tools and its analytics helps to predict future trending events.