12 Sep 2024

Johnson Controls, the global pioneer for smart, healthy and sustainable buildings, announces the release of SafeLINC, a cloud-based data-hosting infrastructure that gives users the power to remotely access and gather actionable data from their entire suite of FireClass fire alarm control panels.

SafeLINC provides users with a cloud-connected gateway and a cloud application platform accessible via web browsers and native iOS and Android mobile apps.

SafeLINC gateway device

Together, these components provide facility managers and technicians with real-time life safety infrastructure for faster, more effective emergency response, management capabilities and ongoing maintenance planning.

At the heart of the SafeLINC infrastructure is the SafeLINC gateway device

At the heart of the SafeLINC infrastructure is the SafeLINC gateway device that is easily connected to FireClass fire alarm control panels with a Serial or Ethernet cable.

Once connected to the internet via LAN or optional cellular connection, the gateway sends data from that specific panel to the Johnson Controls Fire Detection Cloud Platform. SafeLINC is compatible with FireClass FC500 / FC600 / FC700 series of fire alarm control panels.

SafeLINC Web UI

The SafeLINC web UI connects users to the cloud platform where they can access and gather information from all the control panels connected to their account, as if they were standing in front of the panels themselves.

Facility managers can use this interface to remotely view panel status, view and search current and historical control panel events using filters, and access reports.

Fire control panels and networks 

"At Johnson Controls, we are proud to announce the launch of SafeLINC and the potential it unlocks for our customers," said Colm Healy, Senior Product Manager, Johnson Controls.

He adds, "Facility managers now have the ability to monitor all fire control panels and networks for which they are responsible, from anywhere. SafeLINC not only provides critical life safety information during emergency situations, but is a key tool in maximizing the efficiency of system maintenance and servicing operations."

SafeLINC Mobile App

Users can check for current active events and view and search historical events

The mobile app offers numerous features to allow on-the-go access to control panel information. Users can check for current active events and view and search historical events.

Push notifications through the app also alert users about the most current readings. The app is available on iOS or Android platforms.

Fire panel information  

"Providing mobile access to fire panel information is vital for people operating in the field," said Colm Healy, Senior Product Manager, Johnson Controls.

He continues, "If a maintenance team is on one side of a campus doing one task, a mobile alert can notify them of a problem elsewhere, so they can immediately address that issue. This level of communication improves their overall efficiency, while limiting system downtime."

Johnson Controls cybersecurity testing

SafeLINC is hosted on the Microsoft Azure platform, managed by the Johnson Controls Global Infrastructure Group, and has passed Johnson Controls cybersecurity testing. 

New features, enhancements and analysis tools will be periodically released and available to be updated remotely for added convenience.