12 Jul 2022

Gilbert PD announced the launch of a cloud-based Computer Aided Dispatch (CAD) and Records Management System (RMS) software platform from Versaterm Public Safety, providing residents enhanced security and police emergency response capabilities.

The new Gilbert Police RMS system went live on April 3, 2022, following the successful CAD deployment two weeks prior.  

Public safety

Public safety represents a vital aspect of Gilbert’s commitment to utilizing data-driven solutions to enhance the services we provide our community. Gilbert’s residents and businesses will benefit on a daily basis from the digital transition to a cloud-based public safety software platform,” said Project Lead and Gilbert Police Sergeant, Mark Marino.

He adds, “Our police dispatchers, including all administration, training, and command vehicle posts can now utilize Versaterm’s intuitive CAD system providing our front-line officers with quick access to critical data including continuously updated situational awareness information to drive data-driven decision-making.”

 The new RMS

The new RMS will result in overall cost savings while ensuring all data is secure

 Mark Marino continues, “The new RMS will result in overall cost savings while ensuring all data is secure using advanced encryption combined with high availability and disaster recovery capability."

I want to thank Gilbert IT Department, Gilbert PD’s Versaterm committee, and the Versaterm team for their hard work and dedication at every stage of this implementation – including months of navigating through the challenges of the pandemic,” adds Sergeant Marino.

Leverage Versaterm’s SaaS

The Gilbert Police Department joins agencies throughout the U.S. and Canada who leverage Versaterm’s Software-as-a-Service Solution (SaaS) supported by the reliability of Amazon Web Services (AWS) architecture along with continuous product enhancements delivered by the company’s agile software advanced platform.