FRANdata recognized Jacob Foster & FCF for Exceptional Growth and Customer Service at the 2019 Frandata Awards, held at the Melbourne Expo on August 25, 2019.
The exceptional effort by Jacob Foster, who took the award, and FCF's contribution as a successful business operator show the positive impact franchising can have on their community, employment, and the economy.
The business run by Founder and CEO Jacob Foster is a fantastic example of businesses achieving in a stout environment, setting a franchising benchmark in Australia.
Jacob Foster
With the focus on the client's satisfaction and ways to improve the FCF model, clients and word of mouth continued to spread. Jacob Foster wasn't willing to risk anything to chance. His hard work and knowledge have witnessed him gain a Diploma in Franchising.
He earned his electrical contractor license and is recognised as one of the leading electrical contractors in the industry. He obtained fire business certificates and other business certificates for the company and became a qualified fire certifier.
growth strategy
Apparently, the franchisees care more about their business than a typical manager and profit-sharing
The challenges of growing the company nationally saw that the franchise model was the most appropriate way to help FCF clients and also share some of FCF's secrets to success.
Having trialed a branch location in Bundaberg, the decision was made to select franchising due to the quick growth in strategy and removal of middle management. Apparently, the franchisees care more about their business than a typical manager and profit-sharing.
customer experience
Although, the company's success doesn't rely on one person. The company owes its success to the support team and a group of skilled technicians and electricians.
With their hard work and skills, FCF is a pioneering Fire Protection Company with innovative technology focused on customer experience and also cutting customer costs, while maintaining Australian Standards and compliance.