At Firefighters First Credit Union, the members are owners and Firefighters First CU holds true to the over 80 year legacy of firefighters helping firefighters. That is why Firefighters First CU returns its profits directly back to the members in the form of annual profit sharing.
With this year’s over $1.5 Million payout, it brings the total amount Firefighters First CU has paid back to its members to over $44 Million since 1981.
Improving the financial lives
“It is rare to find an organization today that shares any percentage of their profits. However, as a cooperative, this is part of our foundation. While many credit unions have stopped sharing their profits, we feel strongly about giving back to our members and to helping improve the financial lives of our Fire Family.”
“At the discretion of our Board of Directors, we feel it is an important part of our tradition and our members agree. The payouts vary based on member relationships – if you have a mortgage and a money market with us, your payout will be much higher than if you just had an auto loan.” explained Dixie Abramian, Firefighters First CU President/CEO.
Important growth strategy
Firefighters First CU continues to focus on member loyalty by delivering exceptional products and services
Firefighters First CU also rewards members that have additional services with them through investment accounts, insurance policies, and business loans. Deeper member engagement is an important growth strategy for Firefighters First CU and they want to thank them for their business.
Firefighters First CU continues to focus on member loyalty by delivering exceptional products and services, and personable service. They know their members and go the extra mile to exceed their expectations. Delivering the products and services the members need and want has helped Firefighters First CU grow their member ranks. With the new Federal charter and the expansion into Arizona, Nevada and New Mexico, Firefighters First CU has been able to fulfil the financial needs to even more of the Fire Family.
Delivering legendary service
Firefighters First CU has been able to grow in strength, agility and reach. With each new fire department and new family member contributing to the success of the Credit Union, the rewards grow for the entire membership. Payouts represent a rebate on the interest paid on loan accounts and a bonus on the earnings on savings accounts.
Payouts vary on individual financial relationships and were posted to member accounts; proving one thing – the more members bring to Firefighters First Credit Union, the more they receive in return. Firefighters First CU’s commitment to their members remains as strong as ever. They continue to focus on delivering legendary service to each member and to try and exceed their expectations with every interaction. Firefighters First CU is proud to share the success with them and they couldn't do it without the trust, loyalty and support of the members.