16 Jul 2020

Emergency Reporting (ER), the global company in secure, cloud-based reporting and records management software (RMS) for Fire and EMS agencies and First Arriving, a renowned company in providing technology and marketing services for fire, EMS, and law enforcement agencies has announced a premier partnership, to give first responders access to improved reporting and records management capabilities.

This expanded partnership allows users to display key Emergency Reporting features and data, as well as real-time incident alerts, easy to update information, critical messaging, and more.

Seamless integration with Digital Dashboard

By seamlessly integrating with First Arriving’s Digital Dashboard, Emergency Reporting provides first responders with a single platform that contains all mission-critical information, in order to make more accurate, data-driven decisions and saves valuable time, which is spent entering and extracting data from multiple accounts.

Features of First Arriving’s integration with Emergency Reporting include:

  • Incomplete Reports
  • Hydrants Out of Service
  • Roster
  • Equipment Maintenance
  • Calendar Events
  • Work Orders
  • Turnout Time Dial

Partners are an invaluable part of any software vendor’s deliverables to its customers. In First Arriving, we have found a partner that can take data from our RMS and place it visually on display boards in the Fire Station, in front of personnel where they need it,” said Bobby Worchel, Partner Channel Manager for Emergency Reporting.

Enhanced response time, operations and overall efficiency

We are thrilled to deepen our partnership with Emergency Reporting"

Bobby Worchel adds, “This gives personnel snapshots of their data, including Incomplete Incident Reports, Out of Service Apparatus, Equipment Maintenance, Rosters, and more.

We are thrilled to deepen our partnership with Emergency Reporting, to continue offering first responders the best-in-class solutions that improve response time, operations, and overall efficiency,” said Ross Hopkins, Product Director for Digital Dashboards at First Arriving, adding “These integrations give our clients powerful data tailored to their individual needs.

Digital Dashboard systems

First Arriving’s Digital Dashboard systems service fire departments, EMS, law enforcement, courts, and local governments. From small volunteer departments to some of the nation’s largest public safety agencies, First Arriving’s Dashboards now serve departments in more than 30 states coast-to-coast.

First Arriving’s Digital Dashboards provide full integration, with a growing network of more than 50 major third-party technology platforms and service providers.