Emergency Reporting, the provider of Fire & EMS records management software headquartered in Bellingham, Washington, launches a new website for its Rover notification and alerting app.
Rover, acquired by Emergency Reporting in 2020, is a cloud-based notification and response platform that provides critical two-way communication between dispatchers and first responders. When an incident occurs, Rover’s CAD-to-mobile technology instantly relays the call to responders’ mobile devices, shaving seconds off their reply.
Records management system
Responders can send their availability with a single touch through the Rover app, which automatically retrieves their credentials, location, and travel time. Once responders have confirmed their acceptance, Rover provides everyone who has secure access to the Rover portal (via station dashboard, laptop, in-vehicle tablets, or cell phone) with the precise location of each responder and a countdown to their arrival.
The Rover platform also integrates with Emergency Reporting’s records management system (RMS)
The Rover platform also integrates with Emergency Reporting’s records management system (RMS). The new Rover website features a ‘who we serve’ section, which gives an overview of what Rover offers to its customers (currently located across the United States, Canada, and Australia), and breaks down its benefits for specific sectors of the emergency services industry – including the fire service, EMS, search & rescue, and industry/HAZMAT. The ‘about us’ section details Rover’s history and its integration with the Emergency Reporting system.
Live webinar demonstration
“The new website is an excellent resource for those interested in learning more about our Rover alerting software, and also serves as an easy-to-use customer support and sign-in site for our existing Rover customers,” said David Nokes, CEO of Emergency Reporting. “Rover is currently being used by more than 43,000 first responders around the world, and with the launch of this site, we aim to grow our online presence and get Rover into the hands of even more first responders.”
Also included on the website is a blog featuring company and industry-related content and a case studies page highlighting existing customers’ experiences with Rover (including a fire department, EMS agency, and an animal rescue team). Those who want an in-depth look at the Rover platform can visit the site’s demo webinars page to sign up for an hour-long live webinar demonstration.