Chubb Community Care, part of Chubb Fire Security, has announced that it has extended its contract with social housing provider firm, North Devon Homes to deliver a range of planned preventative maintenance services for the warden call systems installed to protect residents across 11 sites in the United Kingdom. Chubb Fire Safety is a part of Carrier Corporation, a globally renowned provider of heating, ventilation and air conditioning (HVAC), refrigeration, fire, security and automation building technologies and solutions.
‘Essential Plus’ service
Chubb Fire Safety has worked with North Devon Homes for almost 20 years by providing installation, servicing and maintenance work for its warden call systems that provide a faster, more efficient and more responsive resident care solution.
As part of its ‘Essential Plus’ service, Chubb provides preventative maintenance visits that are co-ordinated by Chubb’s area manager
As part of its ‘Essential Plus’ service, Chubb provides preventative maintenance visits that are co-ordinated by Chubb’s area manager and the local engineer, in consultation with North Devon Homes and the tenants at each site.
Enhanced safety and security
Jenny Westacott, Independent Living Services Team Leader at North Devon Homes, said, “We enjoy a strong working relationship with Chubb. Our area manager is always happy to help with any queries and our local engineer Ian is fantastic, always responsive and provides the highest level of service and support”.
She adds, “The annual visits add real value, giving us a better understanding of the systems and enabling us to ensure we have the correct measures in place to prevent incidents and maintain the safety and protection of our tenants.” North Devon Homes is a registered charity providing affordable homes for people who need them, managing homes and delivering services to over 3,100 properties in the North Devonshire area.