28 Jan 2022

Chubb’s global business and CriticalArc have joined forces to enable SafeZone, CriticalArc’s award-winning cloud-based safety, security, and emergency management solution to be offered to Chubb customers through its connected services offering, Chubb VisiON+. Chubb is a part of APi Group, a global business services provider of safety and specialty services.

The investment by both companies in the development of a streamlined, cohesive offering delivers far-reaching benefits to customers. As a key supplier in the remote monitoring sector, Chubb has been extending support for its service with more fluid, hybrid working models.

CriticalArc’s SafeZone offers new capabilities

CriticalArc’s SafeZone provides powerful new capabilities, with its ‘Safety Everywhere’ concept

Meanwhile, CriticalArc’s SafeZone provides powerful new capabilities, with its ‘Safety Everywhere’ concept, helping organizations comply with standards such as BS8484 in the UK for lone worker safety.

SafeZone lets them manage the safety of their people wherever they have a duty of care, regardless of geography, with a whole suite of services from lone worker emergency assistance and real-time location services.

24/7 security monitoring

SafeZone, supported by Chubb, is designed to bring peace of mind to all individuals 24/7, either working at an office, remotely or both, regardless of whether their employers have their security response teams. The solution can be configured, so all alerts are responded to solely by Chubb’s expert monitoring team, the organization’s own responders or a combination.

Because of this, the solution is suitable for a wide range of people including field workers, healthcare and care workers visiting patients, and remote workers of all types. It can also be used by universities to protect students, the government, and healthcare associations.

SafeZone, cloud-based solution

An app-based solution, SafeZone makes it easy for users to call for help via their smartphone and to share their location in real-time with operators, at Chubb’s security monitoring centers. In critical situations, they will be directly connected to the appropriate response team, for the most efficient emergency assistance.

Integrating Chubb’s global scale and local expertise with SafeZone’s cloud-based, SaaS technology, helps enterprises and organizations with large sites to instill confidence in employees’ personal safety. Customers further benefit from Chubb’s consistent and fast response monitoring teams, bolstered by SafeZone’s highly scalable distributed command and control environment.

Chubb VisiON+ service

CriticalArc’s offering perfectly complements our 24/7 Chubb VisiON+ service"

Frederic Peyrot, the Global Customer Solutions & Innovation Director at Chubb, said “We are excited to announce Chubb’s partnership with CriticalArc, which has enabled us to set a new standard for the industry when it comes to personal safety.

Frederic Peyrot adds, “CriticalArc’s offering perfectly complements our 24/7 Chubb VisiON+ service, which focuses on using data and insights to take the right actions, at the right time. Together, we can respond to alerts quickly, bringing improved connectivity, responsiveness and overall peace of mind.

Taking advantage of joint capabilities

This partnership is genuinely a first-of-its-kind for the market, and great news for organizations looking to offer their workforce Safety Everywhere,” said Darren Chalmers-Stevens, the Group Chief Operating Officer and Managing Director - EMEA/APC at CriticalArc. 

Darren Chalmers-Stevens adds, “The depth and breadth of Chubb’s global reach into multiple industries will enable organizations around the world to take advantage of Chubb’s and CriticalArc’s unique capabilities as we continue to innovate.

Partnership with SafeZone conferences

Chubb is partnered with the upcoming United Kingdom (UK) and Australia SafeZone conferences to demonstrate the combined offering. The next CriticalArc’s SafeZone Conference 2022 is scheduled to take place in Sydney, Australia, on May 23, 2022.