Following the outbreak of Coronavirus (COVID-19) Ardent Vehicle Fire Protection wanted to reassure the clients that they are doing everything they can to reduce the risk of infection for their customers and employees. The company understands that many businesses are struggling, and they would like to do what they can to make life a little easier.
They have announced that there is no change to the operation of the business and that system installation and servicing will go ahead as normal; maintaining their client’s systems is a high priority for them and they value the importance of ensuring the safe running of safety-critical equipment. The company’s phone lines are still open should anyone have any questions or concerns during this challenging period, and the company’s emergency line will continue to be operational out of office hours.
general hygiene measures
The primary focus of the business is on environmental, organisational and general hygiene measures to reduce the risk of transmission. The well-being of the staff and customers is important to the company, and they have put the following processes in place to mitigate disruption to their customers, to their employees and to their business:
- Introduction of a ‘no hand-shaking’ policy across the group
- Installation of posters to reinforce WHO advice regarding regular, thorough handwashing
- Embracing technology has meant that the Account Managers are available for remote meetings, including remote training for operators
- With regards to servicing and installations, they can now offer ‘contactless’ servicing, accepting written confirmation of acceptance
- Regular disinfectant of the offices, including door handles, desks, phones and light switches
- All of the company’s Field Engineers are regularly provided with clean overalls to reduce spread of any potential contamination
- Where possible, staff are working from home to help prevent the spread of the virus
- Increased deployment of hand soap at sinks around the offices
- Social distancing of office-based staff to reduce the transmission of an infections
safety and hygiene procedures
Ardent Vehicle Fire Protection have implemented health, safety and hygiene procedures and processes to reduce the spread of the virus and risk of infection in line with World Health Organization (WHO) and government advice, and staff have been advised of recommended practices to limit the spread and chance of infection. If anyone has any concerns regarding infection control, they may contact the company.
Should there be any changes within the business, the clients can be assured that the company will keep everyone informed via email, their website and social media. Ardent Vehicle Fire Protection thanks everyone for their continued support for Ardent Group and Ardent Limited during this difficult time, the loyalty and support are greatly appreciated.