15 Nov 2019

A “Complaint of Non-Conforming Products” has been submitted to the U.S. Consumer Safety Product Commission on behalf of a forensic expert who says he has identified non-compliance dangers and vulnerabilities related to fire and burglar alarm control units.  Millions of alarms conceivably could be recalled following an investigation in response to the complaint.

The U.S. Consumer Safety Product Commission is tasked with promoting the safety of consumer products by addressing “unreasonable risks” of injury, such as risk of fire, chemical exposure, electrical malfunction or mechanical failure. Typically, the CSPC evaluates such complaints and determines what corrective action, if any, is appropriate, in this case possibly by the end of the year.

Report from Jeffrey Zwirn

Jeffrey Zwirn, an alarm and security forensic expert, says he has identified problems with the alarm devices and has posted online a series of videos confirming that they do not operate in conformance with Underwriters Laboratories (UL) 985 and 103 and NFPA 72 (National Fire Alarm and Signaling Code) Standards. The single data-bus circuits of the hardwired devices can be short-circuitedSpecifically, the single data-bus circuits of the hardwired devices can be short-circuited and become either fully or partially non-functional.

IDS Research & Development Inc. (Zwirn’s company) and Connaughton Group LLC, a product integrity consulting firm, sent a request to the CSPC on Sept. 20 asking for an investigation of products across the North American household fire and burglar alarm control units and commercial burglar and fire alarm control panel category.

Includes products from big brands

The request estimates that “hundreds of millions” of the units were sold and installed across the United States. The request estimates that 'hundreds of millions' of the units were installed across the USAThey include products sold under brand names such as Honeywell, DSC, NAPCO, ELK Products, and Interlogix. If the recall were to happen, it would be the largest recall in the history of the alarm industry.

The request states: “It is our expert opinion that these non-conforming control panels present a foreseeably dangerous and serious public safety hazard and risk to all of the unsuspecting consumers, their families and business owners who have these control panels installed in their homes and businesses.”

Interceptor addresses the vulnerability

Zwirn has also submitted the products for investigation by UL and Intertek Testing Services Inc., which respectively provide the UL and ETL certification marks and are Nationally Recognized Testing Laboratories (NRTL). Outcomes of those investigations are forthcoming.

Jeffrey Zwirn also promotes and sells a product, The Interceptor, that would address the vulnerability. It is a microprocessor designed to protect the data-bus and auxiliary power output wiring installed throughout a protected premises.